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Very good 7.7
Based on 1570 reviews

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Very good

based on 1570 reviews
  • Cleanliness 7.6
  • Facilities 7.1
  • Location 8.3
  • Room Comfort/Standard 7.8
  • Service 7.7
  • Value for money 7.6
  • Food/Dining 7.3
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Abraham T.
September 15, 2014
Value for money
Location friendly staff and refurnished
Very good

September 14, 2014
Affordable hotel with great access
Easy Access, Spacious room and easy transportation
It's not my first time staying here, because this hotel is one of my favorite hotel in Surabaya. The room is always nice and comfortable. Easy access to anywhere in Surabaya, taxi is easy to get, mall is walking distance and Submarine museum (Museum Kapal Selam), one of the tourist objects in Surabaya, is walking distance as well. Try the delicious ice cream house from the colonial era, it's behind the hotel.

Dedy A.
September 10, 2014
Lovely tematic room
Nice room, good location and surrounding area

himawan H.
September 10, 2014
good hotel
good location, nice food, friendly staff

Dinda K.
United States
September 05, 2014
location, room, price
Me and my family always stay in this Hotel every year during Lebaran.

Jia L.
September 05, 2014
Clean, frinedly , Confortable

Vijaybabu V.
September 04, 2014
value for money
cleanliness, location, staff attitude was simply amazing

kiki K.
September 03, 2014
great location, comfy room, nice breakfast
location, comfy room, nice breakfast
it was my 4th visit to Garden Palace. hotel was busy, lots of in and out guests so you have to wait for a while. but it was a quick check in with Agoda. renovated room was nice,spacious, comfy bed, clean bathroom. they gave only small complimentary bottles of water thou.. superb breakfast as always.hotel renovation is in progress, it might be noisy a bit in some section. shopping malls nearby. quick check out.

clint S.
United States
September 03, 2014
poor service and standards
clark harch gym, location
traveling with a small child, but none of the five employees at the front main door of the hotel offered to assist with luggage or assist with opening the door. the overall service went downhill from there. despite a 3-day reservation, we had to go to the front desk at 5:00 each day to have the electronic keycards rest for another day. horrible.

danny B.
September 01, 2014
Best town view, worth the price
Good town view, good location, comfort room
Its totally good and satisfy. But when i eat at 6am, foods is not warm enough. Room is clean, well organize and bed is comfort