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Very good 7.7
Based on 1570 reviews

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Very good

based on 1570 reviews
  • Cleanliness 7.6
  • Facilities 7.1
  • Location 8.3
  • Room Comfort/Standard 7.8
  • Service 7.7
  • Value for money 7.6
  • Food/Dining 7.3
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Jackson V.
August 30, 2014
Great Location
Comfortable, great location and big room
It is good enough. I got the new room (refurbished). The price is so so for 4 stars hotel. Great location, it is located in the center of Surabaya. Close to the business center and shooping center.

Piere B.
August 30, 2014
Clean, affordable, strategic location
Clean room, affordable price, good location
That was great, easy access to the city, the staffs were friendly as well

Johan W.
August 30, 2014
Easy access for taxi and. Overall is value to stay.

Irawan G.
August 28, 2014
good with a right price
The room is quite clean, nice food , and nice location

santi A.
August 26, 2014
Nice Hotel
Good taste breakfast buffet, nice service, comfort room

Ferrozzi M.
Brunei Darussalam
August 24, 2014
Very good
Value. Service. Food

Raja A.
August 21, 2014
Staff, huge room, cleanliness.

Wong C.
August 19, 2014
Will return for the friendly and helpful staff
1) the employees, 2) food 3)location
Booked a themed room, could not use the internet, could not get any coffee from the coffee machine, did not get any complimentary snacks or drinks from the courtesy room. All were down. Hence, next time, will just settle for the normal room instead of forking out slightly more for use of the courtesy room. Realised room had no extra bed we'd previously requested during our booking. Will return for the friendly and polite staff. Buffet breakfast had a good variety.

August 18, 2014
nice stay
location, room comfort and breakfast
I stayed there for one night. It was really good. The room was quiet big. I was given twin bed room as all double beds (king size) rooms were occupied. The breakfast was good. Lots of varieties. The place is very calm. The shipping mall is about 150 meters away. the room was very clean. Staffs were very friendly. Mini bar is provided. Snacks and drinks are available in the minibar. The shopping mall in fact at walking distance but crossing road in Surabaya is very difficult as most of the traffic light seems to be not operational.

Gert W.
August 18, 2014
Garden Palace, after the renovation, very good
Restaurant, breakfast, general, very good overall condition
We had an enjoyable night, a good room with only the comment that the bathroom was in a moderate condition. The shower knob was not working well. We were pleasantly surprised with the restuarant, the service and the breakfast. Value for money, indeed.