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Garden Palace Hotel

Jl. Yos Sudarso 11, East Java, Surabaya Center, Surabaya, Indonesia 60271 (Show on map)

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Area: Surabaya Center Number of Rooms: 360
Free Wi-Fi

Recent customer reviews

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Very Good

7.7

based on
1040 reviews

Value for Money
7.5
Location
8.2
Staff Performance
7.7
Hotel Condition/Cleanliness
7.6
Room Comfort/Standard
7.8
Food/Dining
7.2
All reviews (1040)
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Andrew P. Solo travelers United Kingdom, September 23, 2012
Very good location for mall shame about breakfast

Location and rooms are excellent
8.7
The Hotel is in a good condition, being modernised and have some fantastic themed rooms. The location was very good for a short stroll to the malls. The breakfast and restaurant area however needs updating and quality of food improving.. a 4 star restaurant shouldnt really have powder orange juice....
Wong W. Business travelers Malaysia, September 21, 2012
Strategic Location with malls at walking distance

Location
7
Hotel was refurnish recently. Fresh look. Service was good and front desk helpful.
Restaurant Tip: There is a small ice-cream parlour nearby and popular among the locals.
Ajay K. Business travelers Indonesia, September 19, 2012
Big Rooms and newly renovated

Clark Hatch Fitness Centre, Central Location
8
Rooms are of very good size, Nice long sofa at the end of the room, LCD TV, super king size bed, central location, Gym is excellent. Swimming pool under renovation. Breakfast is just Ok, expected something better.
Jonny T. Business travelers Indonesia, September 17, 2012
Nice Business Hotel

Clean Room, Good Location
7.3
Fast check in and check out Location near I was having my meetings Newly renovated and bright room old washroom and dark
Silverius S. Couples Indonesia, September 17, 2012
Location is good, near by city, mall and tours

Price is good enough, room is clean and tidy.
8.7
This Hotel is quite modern style, clean and tidy. The location is near by city, mall, train station and tours places. Price is quite enough and booking from website will get discount. This Hotel is under renovations. Breakfast is good, Indonesian style and western style both are available.
Rogayah H. Couples Malaysia, September 17, 2012
Good location and wanderful/warm staff

Staff is very helpful
7.3
It location is strategy close to town and shopping mall, the staff is very helpful, food is ok normal hotel food.
Travel tip: On a tirp to visit my daughter
Lynn K. Groups Singapore, September 16, 2012
Hotel with good service

Good service
6.7
For the price frankly I expected a newer room. The toliet initially had a smell but the housekeeper removed the smell for me successfully. The receptionist spoke english. They all tried in one way or another, service was great.
Nilawati T. Couples Indonesia, September 16, 2012
Great location but not quiet. they have some renov

the service is good and friendly.
6.7
The hotel is not new , the carpets has smell. they are doing renovation so the noise is quiet disturbing. The hotel does not have pick up service from the airport. when I asked them they said they do not have the pick up service.
Sightseeing/Attractions Tip: near the grand mall and many restaurant.
Dwimuljo P. Couples Indonesia, September 16, 2012
lovely hotel, services and ambient

nice and warmest hotel
8.3
when I was stay at Garden Palace Hotel.....good service, all staff of hotel very helpfull.
Daniel M. Couples Australia, September 16, 2012
Great value for money

Rooms are nice/food is good
8.7
Really surprised with this hotel, great value for its price. Rooms are a little old but are really nice. Staff were great. The bathroom was really nice. Wifi worked well. Would stay at this hotel again!

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Customer Reviews - Garden Palace Hotel, Surabaya

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