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Garden Palace Hotel

Jl. Yos Sudarso 11, East Java, Surabaya Center, Surabaya, Indonesia 60271 (Show on map)

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Area: Surabaya Center Number of Rooms: 360
Free Wi-Fi

Recent customer reviews

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Very Good

7.7

based on
1013 reviews

Value for Money
7.5
Location
8.2
Staff Performance
7.6
Hotel Condition/Cleanliness
7.6
Room Comfort/Standard
7.8
Food/Dining
7.2
All reviews (1013)
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Gian C. Business travelers Indonesia, September 6, 2012
Luxurious Hotel

Nearby all shopping district and business district
8
the hotel is located in the center of the city and just outside lies zangrandi ice cream which is good to try. taxi is very easy and service is also good. the hotel was under renovation but didnt disrupt the guest there.
Azhar M. Business travelers Indonesia, September 5, 2012
at the heart of the city

easy to access
6.3
right at the heart of city, it's easy to access...
Mohamed F. Families with older children Malaysia, September 3, 2012
Hotel with good location and service

Center of city and convenience
7.7
The Garden Palace hotel is my 1st choice of accommodation on my visit to Surabaya. The room is nice and very comfortable. The hotel is located at the heart of the Surabaya city. The service from all level of staff is good and very friendly. Some of the shopping complexes are located around the hotel I.e. Delta, Grand City and Tunjungan Plaza (TP). Overall the hotel is fulfill my needs during my stay in Surabaya.
Jonathan M. Groups United Kingdom, September 1, 2012
Great hotel very centrally located

Friendly, helpful staff, good service, comfortable rooms
8.3
i stayed at this hotel for two nights and was very impressed by the quality of its staff and its accommodation. the only thing is the hotel is currently being renovated so there is some noise starting early in the morning. otherwise i would definately reccommend this hotel to business and holiday travellers. breakfast was also decent
Nightlife Tip: colours Bar
Mohamed F. Families with older children Malaysia, September 1, 2012
Good location and good service

Service with smile
7.7
My preferered hotel at Surabaya. The hotel is situated at the heart of the city and near to most of shopping complexs. The room is big and value for money for the services we are getting from the hotel and staffs. In my opinion, the hotel has provide us what we need while staying in Surabaya.
Susi T. Couples Indonesia, August 22, 2012
Lovely hotel and service with a smile

best location
8.7
good place and location not far away from bisnis centre, nice room.
Angga S. Couples Indonesia, August 22, 2012
Good rate and clean

Good location, good new room design
8.3
This hotel is located strategically in the city, close to everywhere. They now have new room design with new decoration which is much much better than before. Although it has small wardrobe and dont have safe deposit inside the room, the cleanliness of this room is good. The breakfast was okay. Good hotel to stay
Agus W. Families with young children Indonesia, August 20, 2012
Great location

Old hotel with new renovated room
7.7
Big room for family. Clean room. Close to shopping mall. Unfortunately, they only served welcome fruits in the first day. It will be good if they serve the fruits during the stay. Breakfast was not good and need more varieties.
Shopping Tip: Five minutes walking distance to shopping mall.
Foo K. Business travelers Malaysia, August 16, 2012
good service for a 4 star hotel

staffs are corteus
8.7
good and will recommend to others. Will come back as well.
Meinto P. Solo travelers Netherlands, August 15, 2012
Excellent and friendly hotel.

Nice location in the heart of town.
8.3
The Garden Palace hotel has an excellent location in the heart of town, but at the same it is located in an absolutely quiet garden area. The lobby is impressive and nicely decorated. The staff in extremely friendly and helpful. Rooms are very big and modern, they come the a fridge. I really appreciated the big fruit basket when I stepped into the room after arrival. Bathrooms are spacious, but need to be modernised.

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Customer Reviews - Garden Palace Hotel, Surabaya

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