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Garden Palace Hotel

Jl. Yos Sudarso 11, East Java, Surabaya Center, Surabaya, Indonesia 60271 (Show on map)

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Area: Surabaya Center Number of Rooms: 360
Free Wi-Fi

Recent customer reviews

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Very Good

7.7

based on
1274 reviews

Value for Money
7.5
Location
8.3
Staff Performance
7.6
Hotel Condition/Cleanliness
7.6
Room Comfort/Standard
7.8
Food/Dining
7.3
All reviews (1274)
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Yaumi F. Business travelers Indonesia, May 14, 2013
Great stay

In great location, near food restaurant and friendly staff
9.7
Alfan H. Business travelers Indonesia, May 11, 2013
bussines

food, location
8
Fx S. Business travelers Indonesia, May 4, 2013
Good Hotel but room need to be renovated

Centrally located hotel, good surounding, big room
5.3
Mohamed F. Couples Malaysia, May 4, 2013
Good location and friendly hotel

Convenience, good location and very friendly staff
8
Overall is good. This hotel is situated at good location whereby near to shopping complex and the center of Surabaya. Convenience to move around as a lot of transportation i.e bus and taxi.
Zulhamri A. Business travelers Malaysia, May 3, 2013
Wonderful garden view

City hotel, plaza Surabaya, & spa
8
Mohamed F. Couples Malaysia, April 30, 2013
Good holiday with good hotel

Convenience, good location and friendly staff
8
Overall is good. This hotel is situated at good location whereby near to shopping complex and the center of Surabaya. Convenience to move around as a lot of transportation vehicles.
Zamri M. Business travelers Brunei Darussalam, April 28, 2013
Budget

Price, friendly staff and clean
8.7
Thye C. Couples Malaysia, April 28, 2013
A very good place for travellers on short stay

Good Chinese Restaurant, Nice coffee house and large lobby area.
9.3
The connection of the free wi-fi is badly and poorly managed. The connection keep dropping out and being disconnected.I strongly suggest that the Hotel management do something to improve it urgently especially the connection in the room.
Joseph W. Business travelers Australia, April 27, 2013
Dissappointed

The location is good easy access
5.3
I took this hotel because it advertised free Wi Fi. In fact Wi Fi is available but it has no connection to a internet service. When I enquired about the internet service they said they had limited access which from my experience was none. I was on business so this was a serious disadvantage and was very disabling. This was not caused by a technical failure but in fact the way things are . I will avoid this place again.
Ananta A. Business travelers Indonesia, April 27, 2013
not bad

near mall, easy transport, in main street
6

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Customer Reviews - Garden Palace Hotel, Surabaya

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