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Garden Palace Hotel

Jl. Yos Sudarso 11, East Java, Surabaya Center, Surabaya, Indonesia 60271 (Show on map)

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Garden Palace Hotel Surabaya - Royale Club lounge buffet
Area: Surabaya Center Number of Rooms: 360
Free Wi-Fi

Recent customer reviews

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Very Good

7.7

based on
1084 reviews

Value for Money
7.5
Location
8.2
Staff Performance
7.7
Hotel Condition/Cleanliness
7.6
Room Comfort/Standard
7.7
Food/Dining
7.2
All reviews (1084)
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Mohamed F. Families with older children Malaysia, September 1, 2012
Good location and good service

Service with smile
7.7
My preferered hotel at Surabaya. The hotel is situated at the heart of the city and near to most of shopping complexs. The room is big and value for money for the services we are getting from the hotel and staffs. In my opinion, the hotel has provide us what we need while staying in Surabaya.
Susi T. Couples Indonesia, August 22, 2012
Lovely hotel and service with a smile

best location
8.7
good place and location not far away from bisnis centre, nice room.
Angga S. Couples Indonesia, August 22, 2012
Good rate and clean

Good location, good new room design
8.3
This hotel is located strategically in the city, close to everywhere. They now have new room design with new decoration which is much much better than before. Although it has small wardrobe and dont have safe deposit inside the room, the cleanliness of this room is good. The breakfast was okay. Good hotel to stay
Agus W. Families with young children Indonesia, August 20, 2012
Great location

Old hotel with new renovated room
7.7
Big room for family. Clean room. Close to shopping mall. Unfortunately, they only served welcome fruits in the first day. It will be good if they serve the fruits during the stay. Breakfast was not good and need more varieties.
Shopping Tip: Five minutes walking distance to shopping mall.
Foo K. Business travelers Malaysia, August 16, 2012
good service for a 4 star hotel

staffs are corteus
8.7
good and will recommend to others. Will come back as well.
Meinto P. Solo travelers Netherlands, August 15, 2012
Excellent and friendly hotel.

Nice location in the heart of town.
8.3
The Garden Palace hotel has an excellent location in the heart of town, but at the same it is located in an absolutely quiet garden area. The lobby is impressive and nicely decorated. The staff in extremely friendly and helpful. Rooms are very big and modern, they come the a fridge. I really appreciated the big fruit basket when I stepped into the room after arrival. Bathrooms are spacious, but need to be modernised.
Dira G. Families with older children Indonesia, August 15, 2012
Spacious room for family of four

spacious room and the long sofa
8.3
Best choice for family trip or group trip. Can fit and sleep nicely for 3-4 person without extra bed. Bigger than the photos look :)
Chonglei B. Couples China, August 13, 2012
Good location, nice decor and good service

nice decoration
8
Garden Palace hotel is a modern, stylish hotel with an Indonesian touch. The room is nicely decorated and comfortable, although the washroom roof is a little moldy. Wifi is available in the room and there is a good variety of TV channels. Breakfast is good and the restaurant has a nice view over the entire city as it is located on the 24th floor. Conveniently located between Tunjungan plaza and Plaza Surabaya, Garden Palace hotel is good for some last minute shopping as well.
Shopping Tip: You can find Tunjungan plaza on the west and Plaza Surabaya on the East side, both within walking distance.
Morhan H. Solo travelers Indonesia, August 12, 2012
great location

best features of the hotel
8
it is good hotel, at the heart of city ang easy to reach and go everywhere
Sightseeing/Attractions Tip: easy to go for sightseeing around surabaya
Andrie S. Business travelers Indonesia, August 10, 2012
lovely renovation

breakfast at 24 floor
7.7
Nice place again after the big renovation make like new hotel agaian

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Customer Reviews - Garden Palace Hotel, Surabaya

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