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Garden Palace Hotel

Jl. Yos Sudarso 11, East Java, Surabaya Center, Surabaya, Indonesia 60271

Recent customer reviews

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Very good

7.7

based on
1431 reviews

862 reviews in English

Value for Money
7.5
Location
8.3
Staff Performance
7.6
Hotel Condition/Cleanliness
7.6
Room Comfort/Standard
7.7
Food/Dining
7.3
All reviews (1431)
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Laurensius L. Business travelers Indonesia, September 4, 2015
Great location and cozy hotel

Location, cozy and breakfast.
8
I have stayed in this hotel for many times. Location is good and also cozy. Internet connection was okay, and also the breakfast. But need to replace all the towel with the better one.
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Allaudin I. Solo travelers Singapore, August 31, 2015
satisfied

clean comfort and easy excess
7.3
Enjoyable
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Henri H. Business travelers Malaysia, August 26, 2015
comfortable

quiet, cosy and clean
7
easy and relax
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Ivan P. Groups Spain, August 24, 2015
good location and hotel

location price bed
8.7
it does the job even when it is not really a 4 star hotel, english can be improved.
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Jenny O. Business travelers Australia, August 24, 2015
Aussie biz travel

Service, quality & staff
10
Great
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John B. Groups Ireland, August 24, 2015
Was a short stopover

Location, room, bathroom
7.3
Everything was fine except for the shower. A pet hate of mine is when a hotel has a bad shower and this was definitely the case here. The rooms are a fine size though and staff tried to help where possible but for receptionists their English is very poor for the most part.
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Hasnita A. Families with older children Singapore, August 23, 2015
Clean, comfort and staff helpful and friendly

Near to amneties and easy access
8
A pleasant stay with lots of facilities such as 24hrs cafe and dining
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Sute D. Business travelers Indonesia, August 17, 2015
Old hotel renovated

Location, staff perfomance, location
6.7
Bed room has new renovated, still using tube TV, bath room still use old one, room floor dusty, water pressure is very low, air conditioner can not change the temperature (very cold)
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Maya N. Couples Indonesia, August 17, 2015
Great location

Dim sum, money, and spacious room
10
Very good
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Novitaria N. Business travelers Indonesia, August 16, 2015
Good Hotel

Large room, clean, near mall
7.7
I booked single bed for my guest but when he arrived he told me that he got twin bed from check in until check out (3 days). A little bit disappointed cause I already booked from 2 or 3 weeks before.
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