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Garden Palace Hotel

Jl. Yos Sudarso 11, East Java, Surabaya Center, Surabaya, Indonesia 60271 (Show on map)

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Hotel Area: Surabaya Center Number of Rooms: 360
Free Wi-Fi

Recent customer reviews

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Very Good

7.7

based on
960 reviews

Value for Money
7.5
Location
8.3
Staff Performance
7.7
Hotel Condition/Cleanliness
7.6
Room Comfort/Standard
7.8
Food/Dining
7.2
All reviews (960)
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Kusman Y. Business travelers Indonesia, April 13, 2014
Nice Hotel

Large size of room, clean room and variety of breakfast
8
Jim L. Business travelers Indonesia, March 21, 2014
Good hotel to stay

centrally located, easy access to anywhere, all in hotel
6.7
It was a pretty much good stay. The only issue was the parking which is so limited, and the speed of free wifi which is below expectation
Soong Y. Business travelers Malaysia, March 20, 2014
Great Experience

Awesome Breakfast and Excellent Environment
9.3
Highly recommended. enjoy my stay and everything were good except the wifi connection inside the room is weak. Asked for room change, but unfortunately no more room available.
Haji M. Families with older children Brunei Darussalam, March 20, 2014
relex and convenience

verity of food, staff freandly and close to shoopping
8.7
Loh S. Business travelers Singapore, March 17, 2014
Comfortable and pleasant

Staff friendliness, good breakfast, convenience
8.3
Overall a pleasant stay at Garden Palace Hotel. Has pretty much most of the basic amenities. However, fixtures and fittings have seen better times. Perhaps its time for the hotel to undertake an overhaul for the standard and superior rooms. Breakfast selection was sufficiently good. Commendations to the staff as they always greet with a smile.
Loh S. Business travelers Singapore, March 17, 2014
Comfortable and pleasant

Staff friendliness, good breakfast, convenience
8.3
Overall a pleasant stay at Garden Palace Hotel. Has pretty much most of the basic amenities. However, fixtures and fittings have seen better times. Perhaps its time for the hotel to undertake an overhaul for the standard and superior rooms. Breakfast selection was sufficiently good. Commendations to the staff as they always greet with a smile.
Maya J. Families with young children Indonesia, March 12, 2014
Not very satisfying

Big room, big bed, variety breakfast
4.3
Was not satisfying. Very noisy club on ground floor. Room charge is not affordable.
Jia Y. Solo travelers Malaysia, March 12, 2014
Great stay in this hotel! I'll come back again..

Confortalbe Bed, Friendly Staff, Good Location
7.7
The WiFi and the Phone Signal is poor, hope to improve it.. I don't like the appointed taxi in the hotel, not comfortable.. I had tried Orange and Blue Bird it's much more better.. Anywhere, I hope there will be some changes when my next visit..
Vicky S. Groups Singapore, March 2, 2014
very good experience

room comfort, location, cleanliness
8.3
it was a good experience to stay at this hotel, centrally located, easy access to every part of the city, so far so good
Shiul Y. Groups Indonesia, March 1, 2014
Standard hotel with standard service

new, location, nice interior
6.3
I'm travelling with friends. It was quite far from airport (around 1hours) When i arrived, at first i love the interior: cozy, chic and fresh design but then the staff seemed like they weren't well-trained. The elevator and room also had this dusty smell, the floor drain of the toilet clogged as well. The rest is okay though and thankfully we still have a nice time, especially in a pretty cafe with superb decoration inside the hotel. A must try

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Customer Reviews - Garden Palace Hotel, Surabaya

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