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Garden Palace Hotel

Jl. Yos Sudarso 11, East Java, Surabaya Center, Surabaya, Indonesia 60271 (Show on map)

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Area: Surabaya Center Number of Rooms: 360
Free Wi-Fi

Recent customer reviews

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Very Good

7.9

based on
103 reviews

Value for Money
7.8
Location
8.8
Staff Performance
7.9
Hotel Condition/Cleanliness
7.9
Room Comfort/Standard
7.9
Food/Dining
7.4
Families with older children (103)
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Mohamed A. Families with older children Singapore, December 7, 2014
Location near shopping center

Clean friendly and good location
8.7
Room given not as expected
Rogayah H. Families with older children Malaysia, November 16, 2014
OK but not OK

Strategic Location, Service Staff is very Helpful, Good foos especially the Gurami fish and Sup Buntut,
7
I have been staying all the time when I go to Surabaya, This is the second time that I not happy with the room that was given to me:- 1) The Air conditioning is still hot after we have made the complain. 2) I request for a high floor because I have experience when you are on the lower floor your view will be roof top or staricase and this time my view is a roof top. 3) No complementary fruit basket in the room. 4) The day bed look like its never been clean its abit dusty. 5) The toilet is not properly clean.
Hasnita A. Families with older children Singapore, November 9, 2014
good location but 30 mins drive to airport

location, spacious, clean
6
good
Hasnita A. Families with older children Singapore, November 9, 2014
pleasant hotel to stay in and near shopping mall

near shops easy access to town
7.7
Pleasant stay with good and warm staff
Noor F. Families with older children Malaysia, November 2, 2014
great hotel

interior, services and cleanliness
9.7
Very good. I came and the rooms that we booked were not available. Then the staff kindly upgraded our room to royal lounge with the same price as standard room with breakfast and twin beds as we required early in our booking. The rooms was fantastic, the food was nice and the staff were greats. Totally recommended!
Michele S. Families with older children Indonesia, September 29, 2014
Had a pleasant stay

Location, Room Interior, Value for Money
8
Handy C. Families with older children Indonesia, September 14, 2014
Pleasant Stay in the Middle of Surabaya

The breakfast choice, location, and value for money.
8
Hazrati R. Families with older children Indonesia, August 4, 2014
Great Location

Location, value for money
8
The stay was ok. Location's very strategic, 5-10 mins ride to Gubeng Station, 5 mins walk to Tourist Information Center, and 10-15 mins walk to shopping mall.
Anthony S. Families with older children Indonesia, August 1, 2014
Good hotel

Room .. food .. location
9
We are satisfied stay in garden palace
Suzana C. Families with older children Indonesia, July 31, 2014
Clean, near shopping mall

Location, cleanliness, wifi speed
8.7

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Customer Reviews - Garden Palace Hotel, Surabaya

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