Sign in and see our lowest prices
×

or

Every time an Agoda customer checks out of a hotel we send them an email asking them to write a review of their stay. This is the only way reviews can be submitted. Every review must then be approved by our content team before being posted on the Agoda website. Therefore, unlike many other travel sites, ALL Agoda reviews are certified and genuine.
Enter your dates to check availability and book this hotel

Garden Palace Hotel

Jl. Yos Sudarso 11, East Java, Surabaya Center, Surabaya, Indonesia 60271 (Show on map)

Book now!

Garden Palace Hotel Surabaya - Clark Hatch Garden Palace Hotel Surabaya - Clark Hatch Garden Palace Hotel Surabaya - Deluxe Theme Japanese Garden Palace Hotel Surabaya - Deluxe Theme Oriental Garden Palace Hotel Surabaya - Lobby Garden Palace Hotel Surabaya - Hotel Lobby Garden Palace Hotel Surabaya - Hotel Lobby Garden Palace Hotel Surabaya - Green House Kitchen Bistro Wine Display Garden Palace Hotel Surabaya - Green House Kitchen Bistro Garden Palace Hotel Surabaya - Interior Garden Palace Hotel Surabaya - Royale Club Suite living room Garden Palace Hotel Surabaya - Royale Club Lounge Garden Palace Hotel Surabaya - Mentri Suite Bedroom Garden Palace Hotel Surabaya - Mentri Suite living room Garden Palace Hotel Surabaya - Royale Club Lounge Garden Palace Hotel Surabaya - Royale Club bathroom
Garden Palace Hotel Surabaya - Royale Club lounge buffet
Area: Surabaya Center Number of Rooms: 360
Free Wi-Fi

Recent customer reviews

Filter by Traveler Type

 

Very Good

7.7

based on
1084 reviews

Value for Money
7.5
Location
8.2
Staff Performance
7.7
Hotel Condition/Cleanliness
7.6
Room Comfort/Standard
7.7
Food/Dining
7.2
All reviews (1084)
Sort by:
Felix B. Couples Indonesia, September 22, 2014
good hotel

clean, comfort, nice stay
8
Avandhy W. Solo travelers Indonesia, September 19, 2014
Friendly staff, not so clean, nice food

Staff, food, price
6.7
I'm satisfied with the hospitality from the staff, good food, price/performance ratio, comfortable bed Not so impressed with the cleanliness, smelled hint of dust, the cupboard which can't be closed
Joshua C. Business travelers United States of America, September 15, 2014
Nice

Wine , Meeting Room , Food
6.7
Looks like i enjoy my stay but meeting time on 16 - 19 is not too long ,, please raise the time !
Handy C. Families with older children Indonesia, September 14, 2014
Pleasant Stay in the Middle of Surabaya

The breakfast choice, location, and value for money.
8
Abraham T. Solo travelers India, September 12, 2014
Value for money

Location friendly staff and refurnished
8.3
Very good
Clint S. Families with young children United States of America, September 2, 2014
poor service and standards

clark harch gym, location
4.3
traveling with a small child, but none of the five employees at the front main door of the hotel offered to assist with luggage or assist with opening the door. the overall service went downhill from there. despite a 3-day reservation, we had to go to the front desk at 5:00 each day to have the electronic keycards rest for another day. horrible.
Vijaybabu V. Groups India, August 31, 2014
value for money

cleanliness, location, staff attitude was simply amazing
9.7
Kiki K. Business travelers Indonesia, August 30, 2014
great location, comfy room, nice breakfast

location, comfy room, nice breakfast
8.7
it was my 4th visit to Garden Palace. hotel was busy, lots of in and out guests so you have to wait for a while. but it was a quick check in with Agoda. renovated room was nice,spacious, comfy bed, clean bathroom. they gave only small complimentary bottles of water thou.. superb breakfast as always.hotel renovation is in progress, it might be noisy a bit in some section. shopping malls nearby. quick check out.
Jia Y. Business travelers Malaysia, August 27, 2014
Convenience

Clean, frinedly , Confortable
8
Johan H. Business travelers Indonesia, August 23, 2014
comfort

clean
6.7
Easy access for taxi and. Overall is value to stay.

Book now!

Sale ends soon!

Garden Palace Hotel SurabayaGarden Palace Hotel Surabaya - Clark HatchGarden Palace Hotel Surabaya - Clark HatchGarden Palace Hotel Surabaya - Deluxe Theme JapaneseGarden Palace Hotel Surabaya - Deluxe Theme OrientalGarden Palace Hotel Surabaya - LobbyGarden Palace Hotel Surabaya - Hotel LobbyGarden Palace Hotel Surabaya - Hotel LobbyGarden Palace Hotel Surabaya - Green House Kitchen Bistro Wine DisplayGarden Palace Hotel Surabaya - Green House Kitchen BistroGarden Palace Hotel Surabaya - InteriorGarden Palace Hotel Surabaya - Royale Club Suite living roomGarden Palace Hotel Surabaya - Royale Club LoungeGarden Palace Hotel Surabaya - Mentri Suite BedroomGarden Palace Hotel Surabaya - Mentri Suite living roomGarden Palace Hotel Surabaya - Royale Club LoungeGarden Palace Hotel Surabaya - Royale Club bathroomGarden Palace Hotel Surabaya - Royale Club lounge buffet

Customer Reviews - Garden Palace Hotel, Surabaya

AS-AGWEB-3A02