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Garden Palace Hotel

Jl. Yos Sudarso 11, East Java, Surabaya Center, Surabaya, Indonesia 60271 (Show on map)

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Area: Surabaya Center Number of Rooms: 360
Free Wi-Fi

Recent customer reviews

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Very Good

7.6

based on
198 reviews

Value for Money
7.5
Location
8.1
Staff Performance
7.7
Hotel Condition/Cleanliness
7.5
Room Comfort/Standard
7.7
Food/Dining
7.2
Solo travelers (198)
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Steven W. Solo travelers United Kingdom, November 8, 2014
Doubled my upgrade

Staff responsiveness, location, views (from a high floor)
7.7
I booked the hotel's entry-level room but was disappointed with its lack of light and general condition as well as the fact they didn't have any king-size beds left. I decided to upgrade my booking and the hotel staff were very helpful (esp the lovely Grace, and Hillman). Even the manager came out to check I was able to make the chance with Agoda there and then. He then very graciously doubled my upgrade to get me an even better room on a high floor. many thanks.
Clement E. Solo travelers Singapore, September 29, 2014
It deserves more than 7.7!

Luxurious, top-notch service and grandeur.
10
I give it perfect score! It looks grand, feels grand and is grand! Loved every bit of my short stay in the hotel! Will definitely stay there again if I visit Surabaya again! Would love to take more photos there too!
Ulrike K. Solo travelers Germany, September 27, 2014
good standard.stayed one night after vulcanos

good distance to shopping center, nice rooms,
9.3
I stayed just overnight after the vulcano trip and enjoyed the nice room, good bathroom and shower- dont know about the breakfast. Restaueants and shopping center in walking distance
Avandhy W. Solo travelers Indonesia, September 19, 2014
Friendly staff, not so clean, nice food

Staff, food, price
6.7
I'm satisfied with the hospitality from the staff, good food, price/performance ratio, comfortable bed Not so impressed with the cleanliness, smelled hint of dust, the cupboard which can't be closed
Yory Y. Solo travelers Indonesia, September 16, 2014
Nice Location, at the center of Surabaya

Location, Staff Performance, Clean
8
Pretty much satisfied, both clean and dinning
Abraham T. Solo travelers India, September 12, 2014
Value for money

Location friendly staff and refurnished
8.3
Very good
Peter S. Solo travelers Australia, August 14, 2014
A nice hotel to stay

Location
9
Rolando S. Solo travelers Indonesia, July 3, 2014
lovely hotel

centrally located
8
nothing to complain about this hotel, thier newly renovated room was great. would love to stay at this hotel for my future visit in surabaya
Benny L. Solo travelers Indonesia, June 12, 2014
Nice

Clean, affordable price
7.3
Goodyear hotel Witherspoon affordable price, and centrally located
Adi B. Solo travelers Indonesia, May 4, 2014
boring

food taste, food menu, location
5.7
the wifi service was very poor. They are crazy.

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Customer Reviews - Garden Palace Hotel, Surabaya

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