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Garden Palace Hotel

Jl. Yos Sudarso 11, East Java, Surabaya Center, Surabaya, Indonesia 60271 (Show on map)

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Area: Surabaya Center Number of Rooms: 360
Free Wi-Fi

Recent customer reviews

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Very Good

7.7

based on
69 reviews

Value for Money
7.5
Location
8.2
Staff Performance
7.7
Hotel Condition/Cleanliness
7.6
Room Comfort/Standard
7.9
Food/Dining
7.1
Groups (69)
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Wawan J. Groups Indonesia, October 25, 2014
Clean Room, Nice and Friendly Staff

clean, friendly staff, big room
8.3
the room was nice and clean. Superior type is quite big and comfort. the location also very near to the shopping mall (plaza surabaya and grand city).
Lee C. Groups Malaysia, October 12, 2014
Nice Hotel

4 Stars Hotel Standard. Location nearby Mall. Nice BF
7.7
Nice hotel with 4 stars standard but nothing much on the surrounding except a nearby mall about 10mins away. They upgrade me to a Apartment room with a little kitchen but the bathroom are small with water splash out easily from the bathtub.
Abdul R. Groups Singapore, October 9, 2014
Super Best Hotel

Spacious, Clean & Great Breakfast
9.3
Spacious, Clean & Great Breakfast Location near to big shopping centre, 3 mins walking.
Felix B. Groups Indonesia, September 23, 2014
good stay

good service, clean, comfort
8
Vijaybabu V. Groups India, August 31, 2014
value for money

cleanliness, location, staff attitude was simply amazing
9.7
Wong Y. Groups Singapore, August 17, 2014
Will return for the friendly and helpful staff

1) the employees, 2) food 3)location
8.3
Booked a themed room, could not use the internet, could not get any coffee from the coffee machine, did not get any complimentary snacks or drinks from the courtesy room. All were down. Hence, next time, will just settle for the normal room instead of forking out slightly more for use of the courtesy room. Realised room had no extra bed we'd previously requested during our booking. Will return for the friendly and polite staff. Buffet breakfast had a good variety.
Dedy A. Groups Indonesia, July 31, 2014
Lovely tematic room

Nice room, good location and surrounding area
7.7
Wan P. Groups Singapore, July 6, 2014
Great staff service, Good quality rooms

Spacious, Affordable luxury stay, Great location
8
The rooms were spacious. There was an extra couch to use as a sofa when we hang out at each other's rooms. The hotel staffs were friendly and helpful and attended to our requests promptly. The TV had a variety of channels to sleep in and watch shows.
Mohamed S. Groups Singapore, March 24, 2014
Good location and facilities

Clean and pleasant environment, good service staff and easy access to shopping and public transportation
8
Good location and easy access to main shopping complexes. Finding your way around is easy and the food served are satisfying.
Vicky S. Groups Singapore, March 2, 2014
very good experience

room comfort, location, cleanliness
8.3
it was a good experience to stay at this hotel, centrally located, easy access to every part of the city, so far so good

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Customer Reviews - Garden Palace Hotel, Surabaya

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