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Above average 5.9
Based on 116 reviews

Recent customer comments

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Above average



based on 116 reviews
  • Hotel Condition/Cleanliness 5.9
  • Facilities 3.0
  • Location 6.1
  • Room Comfort/Standard 6.1
  • Service 6.3
  • Value for Money 6.1
  • Food/Dining 5.2

5.7 Dominic G.
United Kingdom
February 27, 2015
A sad place
Location
With some imagination and investment, this could make a charming boutique hotel with a courtyard garden surrounding a pool. Unfortunately, the owners have decided to cram in as many rooms as possible and turn the courtyard into a car park and utility area. Corridors leading to the guest rooms are gloomy and forbidding and many rooms have no window. The place looked to me like a serious firetrap and I worried about my safety in case a fire had broken out during the night. This is a shame, because there is so much potential here. The hotel has a great location in a quiet side street on the edge of Malate, The public areas of the hotel are quite pleasant, however guests are given no reason to linger there. Incongruously, the hotel restaurant reproduces the atmosphere of an old Swiss inn and is quite pleasant, and my breakfast was quite good, but guests are obliged to pay for meals and other purchases in cash rather than charging them to their rooms, which I found inconvenient and rather insulting

7 Gisella R.
Philippines
January 25, 2015
Great staff
Its staff
Not great, but fine

6 Tay T.
Singapore
December 16, 2014
Nil
Nil
Convenient

4 Jonathon G.
United Kingdom
December 10, 2014
just sooo dull and drab
the room, the parking, the exit
Such a drab and lifeless place, the staff where disinterested the guests looked boored, the computer in reception did not work and the staff didnt care. I only stayed here with my old man.

7.7 catalina R.
Philippines
November 16, 2014
catalinas stay
staff were excellent, very polite and helpful. Location is the best. walking distance to every life neccesities.
I stay at Garden Plaza several times with my husband, and we enjoyed it a lot.this time I was by myself and it was terrible. They are renovating and the pounding was rigth on top of my room,it is even hard to hear the TV the bathroom was flooded there is water coming from the wall and the shower head is off target,it is higher than the curtain so if you turn it on water is outside and flood the are.the room smells very moldy too if my husband was with me Im sure it is not going to work but because it is only me I put up with it for 2 nigths.Now I have second thought about going there nextime.

6 Jason L.
Philippines
October 07, 2014
Old and not accessible enough
price, located across Paco Park
old hotel, TV remote not working, staff not alert

5.3 Irene G.
Philippines
September 15, 2014
None
The guard is friendly.
I was so disappointed. The receptionist when we arrived doesnt even smiled and didnt even gave us a warm welcome, was arrogant in asking questions and looks like that she's irritated. The swimming pool was not operational, I chose the hotel because of the swimming pool for kids to enjoy, but unfortunately the advertisement posted on your site seemed not updated. And charges on wifi applied, unlike other hotels that I've been..

7 Arthur L.
Philippines
July 23, 2014
Small Hotel Hidden Near Paco Park
It is near My Kitchen (a really nice Italian Place, although a bit pricey), It is quiet (located near Paco Park), Hotel looks old but still clean and nice
This hotel is a bit hard to locate if you are not familiar with Manila. It is actually located near Paco Park and very near Oasis Hotel. The rooms are so-so, but i guess that is what you get for the price. For an old hotel, its quit nice and decent and near My Kitchen & Old Swiss Inn Restaurants. The price in Agoda is a bit more expensive than if you go there directly where for the same price you get free breakfast as well. If you are a business traveler who just needs a place to stay in for the night, then this should do for the price. But if you want to go around Malate or be near public transportation, then you might want to consider another hotel.

3.3 Julieta A.
Philippines
June 28, 2014
Very Poor
Staff were friendly
The shower was but a trickle of water. It looks nice from the outside. But, the rooms are not worth the money.

4.3 Mylene R.
Philippines
June 25, 2014
Short
Convenient Cheap Good staff
We only stayed for a night. Our room was really outdated. I don't know if their other rooms are more updated. We also had the old type of TV (box type). The air conditioning was not as cold as it should have been (it was in the middle of summer), but I didn't mind. My husband was not happy about that though. On the plus side, Staff was great and the lobby looked nice. I didn't get to see the pool, but my husband went in it. He said it was really small. Overall, if you're only looking for a place to sleep, maybe you'll find this place ok. I don't think we're ever going back.