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More about this hotel:
    Area recommended for:
  • shopping
  • business
  • restaurants
    Distance to airport:
  • Supadio International Airport (8.0 Km)
    Customer comments:
  • "Beautiful garden", "Big rooms", "Close to airport"

Note: Distances are measured as a straight line.

Gardenia Resort and Spa

Jl.Ahmad Yani II, Pontianak City Center, Pontianak, Indonesia 78391

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Features of Gardenia Resort and Spa

Hotel Facilities

  • 24-hour room service
  • airport transfer
  • coffee shop
  • concierge
  • facilities for disabled guests
  • laundry service
  • meeting facilities
  • restaurant
  • room service
  • safety deposit boxes
  • shops
  • shuttle service
  • smoking area
  • tours

Sports and Recreation

  • garden
  • massage
  • outdoor pool
  • pool (kids)
  • spa


  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • car park
  • valet parking

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Resort description
Situated near the heart of Pontianak, this cozy venue makes a resting spot for those seeking...see more Situated near the heart of Pontianak, this cozy venue makes a resting spot for those seeking serenity in this quiet part of the country. Gardenia Resort and Spa offers contemporary guestrooms, each set with standard amenities as well as toiletries. For leisure conveniences, the hotel is facilitated with laundry service, coffee shops, room service, Wi-Fi, tour arrangements, as well as meeting rooms. In order to enhance the relaxing process, houseguests may arrange a massage session, have a peaceful stroll down the beautiful garden, or simply have a swim in the outdoor pool. With such accommodation and services, it's no wonder past guests keep returning to Gardenia Resort and Spa.
Resort policies
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Recent customer comments

Filter by Traveler Type
All reviews (144)

Business travelers (21)

Couples (47)

Solo travelers (19)

Families with young children (26)

Families with older children (18)

Groups (13)

Very good
Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews
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efadamaya L. Families with older children
Indonesia, January 12, 2016
Disappointed, dirty room, smelly toilet
I felt very disappointed with the hotel, the toilet is smelly, the room is very old. They didn't maintaince the hotel. The telephone in the room was broken, I asked the hotel staff to change or repaired third times, they ignore it, until I have checked out from the hotel they didn't fix it. I didn't recommend to stay in there. The price is too high for the room.
Hermawan W. Solo travelers
Indonesia, December 20, 2015
quiet and near airport

nice hotel for gateway far from city but near airport
it was fine quiet hotel near airport and bad breakfast for 4 star hotel
Frangky H. Couples
Indonesia, November 9, 2015
Great hotel environment, low maintenance room.

Environment outside the room, swimming pool, great staffs.
The condition and environment inside the resort complex is very good. It feels so traditional but very nice. Great swimming pool. Breakfast is still ok although there were not alot of variety. The problem lies with the condition of the room which is already very outdated and looks low maintenance. It still uses old type small TV and the woods, which is the room made of, condition is poor. There were screeching noises came from the ceiling and windows and when I checked the noise, they are actually came from the worm larvae or insect that eating the wood away. There are many holes in the wood. The room alo smells like a damp/wet rug which probably they never been aired before.
Suhendra E. Families with young children
Indonesia, January 6, 2016
A little escape from the city

All is standar
Not bad hotel, good staf performence, breakfast is standard, a room a litle smeel of dust.
raditya S. Couples
Indonesia, August 18, 2015
Comfortable hotel with best view

View, room, and location
Sumatti S. Business travelers
Indonesia, July 14, 2015
Gardenia feedback

Food only.
welly M. Business travelers
Indonesia, July 5, 2015
Not bad

not bad
not bad
Wielius W. Couples
Indonesia, January 7, 2015
clean & comfort room...

big & clean room, comfort, good entertainment
very nice, very comfort, friendly staff, beautiful natural environment, great value for affordable price...we'll stay there again next time...
Renske V. Solo travelers
Netherlands, January 17, 2015
nice hotel

location, garden
This is a nice getaway or night stop if you have a transit. The rooms are spacious and the shower was good. however, the watercooker was broken and although they were very quick with bringing a new one, they didn't check whether the new one was working... There was a strange sound coming from the wooden roof but I assume that if I would have asked for another room they would have said yes. Overall my impression of this resort was good.
Felix B. Couples
Indonesia, October 14, 2014
Good Stay

Clean, good service, comfort room

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