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Garuda Citra Hotel

Jalan Sisingamangaraja No. 27 - 39, Medan Area, Medan, Indonesia 20213

Recent customer reviews

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Above average


based on
14 reviews

72 reviews in English

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
Families with young children (14)
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Atylia M. Families with young children Malaysia, December 16, 2013
Not the best experience

Location, Value for money, Location
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Nurul H. Families with young children Singapore, October 19, 2013

cheap, clean & easy-access to town
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Fhanni A. Families with young children Indonesia, September 8, 2013
not bad for a budget hotel

cheap and clean good ac
i really like it apart from the loud music they play when they have the hall rented down stiars but not bad for a cheap hotel the rooms are a bit old and tatty but what u get is what you pay for i really enjoyed my stay friendly and helpful staff yummy breakfast not to hot lol not bad at all
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Magdalena H. Families with young children Indonesia, August 16, 2013
Standard hotel, room is not big

easy to access
Recommended for short stay only.
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Ahmad M. Families with young children Malaysia, October 27, 2012
Great location but smelly toilet

big room suitable for family
the only problem is the toilet smells terrible and there are leaking from above..the management need to fix it..the room quite good, big enough for kids to play and suitable for big family..very near to Masjid Raya and only took less than 10 minutes walking distance to reach Plangka Raya and Panjak Ikan Lama where u can buy souvenirs and u must haggling before u pay.
Restaurant Tip: there are plenty of food stalls in front of the hotel..we really love the ayam penyet restaurant, the foods and beverages are delicious and the price are reasonable..
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Abdullah B. Families with young children Malaysia, June 3, 2012
Lovely hotel and service with a smile"

resonable price.
Well prepared during arriving.recipient good. Room size ok and clean but facility in the room very poor. 1)No electric pot or electric kettle. 2)No refrigerator 3)Tv remote control not function. 4)Towel for was collected before 10am but check out at 12noon. 5)Phone to F&B so many times no answer in day time. 6)Passage way outside between room to room too dirty. Shall improve to be more attractive.
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Rozani C. Families with young children Malaysia, March 25, 2012

Dirty and run down
It was old properties, room is not suppose to sell at all with a bad condition, unfortunately we cant change the room as it was fully booked for local event. The tub, toilet bowl n basin dirty, flushing broken, water dripping from upper unit. Towel unchanged, reason: not enough stock? Breakfast is bad too.
Travel tip: Location is ok near to Alumi Food Court and just 50m to Yuki Plaza
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Noreha I. Families with young children Malaysia, February 6, 2011
the hotel is good and comfort even it is quite old

clean, fast service, and helpful
my journey to Medan is nice and complete eventhough i stayd quite far from the main shopping complex which is Sun Plaza Shopping Complex. My stay in this hotel is good and comfortable. It is next to the Sumatera Hotel and also strategic location coz infront of the hotel have 24 hours mini mart and close to the 1 small shopping complex if im not mistaken its name is Yuri Shopping Mall. There is also Medani Hotel which with walking distance and a big food court which makes me feel good and satisfied coz everything that i need were there. easy to get transport which is moto-trishaw. the only thing the hotel need to be improved is that they need to repair the musquito net so that they cannot enter the room from the window. Others is good and the price is reasonable.
Restaurant Tip: easy to find restaurant. in front of this hotel have big minang chicken pop restaurant and 24 hours mini mart, with walking distance of 5 min you can go to Yuri shopping complex, price is quite expensive and also you can find big food court with night life to enjoy food anytime.
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Zuraidah A. Families with young children Malaysia, March 16, 2015
Keadaan bilik yang kotor serta bilik mandi kotor

lokasi dan petugas
Sangat tifak selesa.. bilik kotor..tandas kotor.. fasiliti kurang dan banyak nyamuk.
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Danori S. Families with young children Malaysia, May 26, 2013
kurang menarik. pnyelengggaraan kurang. tandas kot

service cepat. kaunter mesra
Bilik kurang selesa. Tandas kurang bersih dan keadaan kurang menarik. Lokasi sgt sesuai sbb d tgh2 kota. Lift tlalu kecil. Kebersihan agak kurang dititikberatkan.
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