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More about this hotel:
    Nearest transport:
  • Medan Train Station (1.8 Km / 22 min walk)
    Area recommended for:
  • shopping
  • culture
  • religious interests
    Distance to airport:
  • Kuala Namu International Airport (22.4 Km)
    Customer comments:
  • "Breakfast", "comfortable", "Friendly staff "
    Top nearby attractions:
  • Rumah Makan Famili (0.1 Km / 2 min walk)
  • Grand Mosque (0.3 Km / 4 min walk)
  • Maimoon Palace (0.4 Km / 5 min walk)
  • Sukma Medan Travel (0.4 Km / 5 min walk)

Note: Distances are measured as a straight line.

Garuda Plaza Hotel

Jl. Sisingamangaraja No.18, Medan Area, Medan, Indonesia 20213

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Features of Garuda Plaza Hotel

Hotel Facilities

  • 24-hour room service
  • airport transfer
  • business center
  • coffee shop
  • concierge
  • elevator
  • executive floor
  • family room
  • laundry service
  • meeting facilities
  • restaurant
  • room service
  • safety deposit boxes
  • salon
  • shops
  • smoking area
  • tours

Sports and Recreation

  • fitness center
  • massage
  • outdoor pool


  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • car park

Languages Spoken

  • English
  • Indonesian

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Hotel description
Conveniently located in Medan, Garuda Plaza Hotel is a great base from which to explore this vibrant...see more Conveniently located in Medan, Garuda Plaza Hotel is a great base from which to explore this vibrant city. Only 4.0 kmKm away, this 3-star hotel can be easily accessed from the airport. Visitors to the hotel can take pleasure in touring the city's top attractions: Pantai Cermin Theme Park, Tirtanadi Water Tower, Grand Mosque.

At Garuda Plaza Hotel, the excellent service and superior facilities make for an unforgettable stay. The hotel offers access to a vast array of services, including free Wi-Fi in all rooms, 24-hour room service, Wi-Fi in public areas, car park, room service.

247 rooms spread over 6 floors provide a warm and pleasant home away from home. Modern comforts such as internet access – wireless, internet access – wireless (complimentary), non smoking rooms, air conditioning, wake-up service can be found in selected rooms. Throughout the day you can enjoy the relaxing atmosphere of the fitness center, outdoor pool, massage. With an ideal location and facilities to match, Garuda Plaza Hotel hits the spot in many ways.
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Recent customer comments

Filter by Traveler Type
All reviews (268)

Business travelers (73)

Couples (74)

Solo travelers (36)

Families with young children (29)

Families with older children (31)

Groups (25)

Very good
Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (268)
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Kathrin S. Solo travelers
Indonesia, December 08, 2015
Good Hotel

Value for money, good food, location
I stayed for one night and overall is good.
Victor H. Business travelers
Indonesia, November 24, 2015

Location, Clean and near restaurants
Its good location. You can easily find restaurant and they have bolu meranti which is medan signature bolu right across the street.
AHMAD A. Families with older children
Malaysia, July 26, 2015
Room too small with no view (facing wall)

paul B. Couples
United Kingdom, June 07, 2015
room needs updating

breakfast location staff
novy W. Business travelers
Indonesia, May 14, 2015

good design
Staff is always friendly and eager to serve and have a good guest service knowledge. Will definetely recommend the hotel
saiful S. Families with young children
Malaysia, March 21, 2015
their services not like past few years ago

-the hotel was clean,near with interesting places,easier to get transport
I think past few years ago were very satisfied about this hotel.but during our stay last week i've got shock that air conditioner was not cool at all.i've made a complain and nothing was done.
Melanie L. Couples
Canada, January 24, 2015
terrible place

i can only think of 2 positive things to say about this hotel: the staff were quite friendly & helpful, it is located close to a couple of tourist sites.
this is by far the worst hotel we've stayed at. we have traveled a lot, and stayed in many 3 star (or less) hotels throughout se asia. i had read several reviews complaining about the smell of smoke, and i agree wholeheartedly. it was disgusting. the lobby (the only place with wifi) was essentially unusable due to the almost perpetual cloud of smoke. i realize it's common in se asia, but at least most places offer a non-smoking section or some appropriate ventilation. they non-smoking rooms were rancid with the smell of stale smoke, lack of ventilation, and musty. the toilet paper in our bathroom had clearly been put into the container wet as it was completely unusable. the fridge did not work, and the air conditioning unit was ridiculously loud. top that off with linens (both bedding & towels) that were stained and / or unclean and it really made for an unpleasant stay.
HENNY R. Business travelers
Indonesia, November 12, 2014
Clean room it is not properly

value for money, near by shopping center, restaurant, same place for conference which i attend
I have a shoes case, and when i go to conference i wear my shoes and my shoes case left in my room. 1 night before i leave the hotel, i packed my luggage also my shoes i will put it back into shoes case , but the shoes case was gone. i inform to the manager where is the shoes case? He apologize and no solution and he thought just only shoes case. Every traveling i bring shoes with the shoes case and no body take it out. i am very disappointed, even just only the shoes case but very important to me make proper and easy packaging
Dedi N. Business travelers
Indonesia, October 09, 2014
Good hotel for single trip

Clean, comfort, cheap
Irwandy B. Business travelers
Malaysia, October 13, 2014
Great Budget Hotel

Great location. Lots of eatery. Friendly staffs
In front of the hotel lots of nice and cheap eatery - Sate Padang! There's one famous bakery Boli Meranti to buy the famous Medan souvenir - Bolu Gulung and Bika Ambon.

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