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Garuda Plaza Hotel

Jl. Sisingamangaraja No.18, Medan Area, Medan, Indonesia 20213 (Show on map)

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Good 7.3
based on 262 reviews

"-the hotel was clean,near with interesting places,easier to..."

  • Saiful, Malaysia
  • March 18, 2015
  • Area: Medan Area
  • Rooms : 247
  • Free Wi-Fi

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Room Types
Executive Superior
Executive Superior
Executive Deluxe
Executive Deluxe


When would you like to stay at this hotel?

Features of Garuda Plaza Hotel

24-hour room service

airport transfer

business center

car park

coffee shop



executive floor

family room

laundry service

meeting facilities


room service

safety deposit boxes



smoking area


Sports and Recreation

fitness center


outdoor pool


free Wi-Fi in all rooms

Wi-Fi in public areas


car park

Languages Spoken




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Conveniently located in Medan, Garuda Plaza Hotel is a great base from which to explore this vibrant city. Only 4.0 kmKm away, this 3-star hotel can be easily accessed from the airport. Visitors to the hotel can take pleasure in touring the city's top attractions: Pantai Cermin Theme Park, Tirtanadi Water Tower, Grand Mosque.

At Garuda Plaza Hotel, the excellent service and superior facilities make for an unforgettable stay. The hotel offers access to a vast array of services, including free Wi-Fi in all rooms, 24-hour room service, Wi-Fi in public areas, car park, room service.

247 rooms spread over 6 floors provide a warm and pleasant home away from home. Modern comforts such as internet access – wireless, internet access – wireless (complimentary), non smoking rooms, air conditioning, wake-up service can be found in selected rooms. Throughout the day you can enjoy the relaxing atmosphere of the fitness center, outdoor pool, massage. With an ideal location and facilities to match, Garuda Plaza Hotel hits the spot in many ways.
Conveniently located in Medan, Garuda Plaza Hotel is a great base from which to explore this vibrant ... see more
Children and extra beds:
Infant 0-1 year(s)
Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-12 year(s)
Must use an extra bed

Guests over 12 years old are considered as adults.

Extra beds are dependent on the room you choose, please check the individual room policy for more details.

When booking more than 5 rooms, different policies and additional supplements may apply.

Check-In From
02:00 PM

Check-Out Until
12:00 PM

Distance from City Center
1.0 kmKm

Distance to Airport
4.0 kmKm

Non-Smoking Rooms / Floors

Number of Floors

Number of Restaurants

Number of Rooms

Room Voltage

Time to Airport (Minutes)

Year Hotel Built

Year Hotel Last Renovated

Recent customer comments

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from 262 reviews

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (262)
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Ahmad F. Families with older children Malaysia, July 25, 2015
Room too small with no view (facing wall)

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Paul B. Couples United Kingdom, May 31, 2015
room needs updating

breakfast location staff
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Novy W. Business travelers Indonesia, May 10, 2015

good design
Staff is always friendly and eager to serve and have a good guest service knowledge. Will definetely recommend the hotel
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Saiful S. Families with young children Malaysia, March 18, 2015
their services not like past few years ago

-the hotel was clean,near with interesting places,easier to get transport
I think past few years ago were very satisfied about this hotel.but during our stay last week i've got shock that air conditioner was not cool at all.i've made a complain and nothing was done.
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Melanie L. Couples Canada, January 16, 2015
terrible place

i can only think of 2 positive things to say about this hotel: the staff were quite friendly & helpful, it is located close to a couple of tourist sites.
this is by far the worst hotel we've stayed at. we have traveled a lot, and stayed in many 3 star (or less) hotels throughout se asia. i had read several reviews complaining about the smell of smoke, and i agree wholeheartedly. it was disgusting. the lobby (the only place with wifi) was essentially unusable due to the almost perpetual cloud of smoke. i realize it's common in se asia, but at least most places offer a non-smoking section or some appropriate ventilation. they non-smoking rooms were rancid with the smell of stale smoke, lack of ventilation, and musty. the toilet paper in our bathroom had clearly been put into the container wet as it was completely unusable. the fridge did not work, and the air conditioning unit was ridiculously loud. top that off with linens (both bedding & towels) that were stained and / or unclean and it really made for an unpleasant stay.
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Henny R. Business travelers Indonesia, November 5, 2014
Clean room it is not properly

value for money, near by shopping center, restaurant, same place for conference which i attend
I have a shoes case, and when i go to conference i wear my shoes and my shoes case left in my room. 1 night before i leave the hotel, i packed my luggage also my shoes i will put it back into shoes case , but the shoes case was gone. i inform to the manager where is the shoes case? He apologize and no solution and he thought just only shoes case. Every traveling i bring shoes with the shoes case and no body take it out. i am very disappointed, even just only the shoes case but very important to me make proper and easy packaging
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Dedi A. Business travelers Indonesia, October 8, 2014
Good hotel for single trip

Clean, comfort, cheap
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Irwandy B. Business travelers Malaysia, July 24, 2014
Great Budget Hotel

Great location. Lots of eatery. Friendly staffs
In front of the hotel lots of nice and cheap eatery - Sate Padang! There's one famous bakery Boli Meranti to buy the famous Medan souvenir - Bolu Gulung and Bika Ambon.
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Vincent G. Families with older children Belgium, June 30, 2014
Well located in the city center but getting old.

Location Friendly staff Quick service
Rooms in front are much too noisy! Almost impossible to sleep if not uses to. Should put new more efficient windows.
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Nor S. Families with older children Malaysia, May 19, 2014
Value for money, Near the Shopping area , I enjoy

easy access, comfort, good
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Customers like this hotel for:
Nearest transport:
  • Medan Train Station (1.8 Km / 22 min walk)
Area recommended for:
  • culture
  • religious interests
  • shopping
Distance to airport:
  • Kuala Namu International Airport (22.4 Km)
Customer comments:
  • "Breakfast" , "comfortable" , "Friendly staff "
Top attractions in the area:
  • Rumah Makan Famili (0.1 Km / 2 min walk)
  • Grand Mosque (0.3 Km / 4 min walk)
  • Maimoon Palace (0.4 Km / 5 min walk)
  • Majestik Bakery & Cafe (0.4 Km / 5 min walk)
Note: Distances are measured as a straight line.

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