Excellent 8.5
Based on 2166 reviews

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About Gateway Hotel (Marco Polo)

Description

Gateway Hotel (Marco Polo) lies at the junction of Canton Road and Haiphong Road in Tsim Sha Tsui. Housed in Harbor City – Hong Kong's largest shopping complex – this hotel is the ultimate place for modern, comfortable accommodation and a truly memorable shopping experience.

This renovated business hotel provides the ideal balance of understated elegance, laid-back comfort, and full attentive services in all its 400 guestrooms and suites, all equipped with complimentary Wi-Fi Internet service. The complimentary mini bar service in every room will be replenished daily. Guests of The Continental Club can enjoy full access and exclusive benefits of the Club Lounge, including a complimentary daily breakfast, afternoon refreshments, evening cocktails, and butler service.

Enjoy your journey in Hong Kong to the fullest with a handy, complimentary smartphone for travelers with the power to keep guests totally connected while exploring the city. Built-in benefits include unlimited 3G mobile internet, unlimited local calls, international calls to China, Philippines, Japan, United States, and United Kingdom, and a Wi-Fi hotspot. Also experience the tempting selection of the world's most popular cuisines at Three on Canton, charge up a hip night at the lounge and bar, and unwind at Be on Canton - the al fresco terrace with a stylish urban edge.
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Features

Internet

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • Car park
  • Airport transfer
  • Rental car
  • Shuttle service

Fitness & recreation

  • Fitness center

For kids

  • Kids club

Food & beverage

  • Room service [24-hour]
  • Room service
  • Restaurant(s)
  • Bar

Pets

  • Pets allowed

Cleaning services

  • Laundry service
  • Dry cleaning

Guest services

  • Postal service
  • Check-in/check-out [express]
  • Luggage storage
  • Newspapers
  • Tours
  • Concierge

On-site facilities

  • Facilities for disabled guests
  • Family room
  • Elevator
  • Smoking area

Health and security

  • front desk [24-hour]
  • Safety deposit boxes

Business & money services

  • Photocopying
  • Fax machine
  • Printer
  • Currency exchange

Languages spoken

  • English
  • Chinese (Cantonese)
  • Chinese (Mandarin)
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Policies

Children under 12 years of age are not permitted to use the Club Continental Floor or enter The Continental Lounge.

Mini-bar service is provided to guests in every room and will be replenished daily with no additional charge.

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-12 year(s) Stay for free if using existing bedding.
  • Guests over 12 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Breakfast Charge (when not included in room rate): 250.8 HKD
Check-In From: 03:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 1.0 Km
Distance to Airport: 36.0 Km
Non-Smoking Rooms / Floors: Yes
Number of Bars: 1
Number of Floors: 16
Number of Restaurants: 1
Number of Rooms : 400
Room Voltage: 220
Time to Airport (Minutes): 40
Year Hotel Built: 1982
Year Hotel Last Renovated: 2013
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Verified traveler reviews

Filter by traveler type
Excellent



  • Cleanliness 8.6
  • Facilities 8.3
  • Location 9.4
  • Room Comfort/Standard 8.9
  • Service 8.5
  • Value for money 8.0
  • Food/Dining 7.7
Sort by

ariel A.
Philippines
August 25, 2016
Fantastic
Very convinient

Jervin C.
Philippines
August 22, 2016
nice location
good

HSING P.
Taiwan
August 20, 2016
Good for Business Travel choice
Good for Business Travel choice

Thomas B.
Australia
August 20, 2016
excellent in TST
Great location and very comfortable. Easy access to mrt, star ferry, taxi and airport. Room quality and presentation were good and extremely comfortable bed. As with most hotels in TST..checkin was a bit chaotic, but after small delay it was smooth. Staff are very eager to assist. Could well become my 'go to' hotel in TST.

JUDE B.
Philippines
August 18, 2016
Fantastic
Breakfast was good except that a Child below 11 years was charged... I would highly recommend the Hotel.

JUDE B.
Philippines
August 18, 2016
Excellent Stay
I will recommend the hotel to anyone... 1. Great Breakfast; 2. Spacious Rooms; 3. It would have been perfect if not for the following: A. There was on going Construction a bit Noisy; B. Long Waiting at Check In and Check Out... - wish Light Snacks/Refreshments were served. - wish there was a bigger area with comfortable couches and sofa to ease the stress of the waiting as we were coming in from a flight... But other than the above... I would still be a fan of Marco Polo.

JUDE B.
Philippines
August 18, 2016
Memorable Vacation
I will always be at MARCO POLO when in Hongkong... 1. Cleanliness and Staff are superb; 2. Great Breakfast Selection; 3. Accessibility to everything... I shall return and Commend the Hotel to friends✔️

Anna B.
Singapore
August 14, 2016
Great stay
overall experience was great. Have been staying at Gateway since 2014 whenever we visit Hong Kong. Needless to say, will stay here again when we are back next year.

Reginaldo C.
Philippines
August 02, 2016
Our experience 2016
We"ve been regular guests of the hotel for four years now. Still, we have nothing to complain.

Anne M.
Philippines
August 01, 2016
Short stay
Will definitely go back to this hotel



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