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Gateway Hotel (Marco Polo)

13 Canton Road, Harbour City, Kowloon, Tsim Sha Tsui, Hong Kong

Recent customer reviews

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Excellent

8.5

based on 2079 reviews

1444 reviews in English

Value for Money
8.0
Location
9.4
Staff Performance
8.4
Hotel Condition/Cleanliness
8.6
Room Comfort/Standard
8.9
Food/Dining
7.7
All reviews (2079)
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Suraphol C. Couples Thailand, February 25, 2016
Excellence service but expensive

Service
8.7
Good
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Liza D. Couples Philippines, February 24, 2016
Enjoyable stay.
6.3
The hotel's promo of free handy phone during our stay was great.
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Palida X. Couples Thailand, February 21, 2016
Perfect Location
6
We had a pleasant stay at Gateway Hotel (Marco Polo). The location is great. The hotel is clean and staffs are friendly. Took too long for check in though.
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Marseille Y. Families with young children Philippines, February 15, 2016
perfect place to stay
6
nice location
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Lady D. Couples Philippines, February 15, 2016
Overrated

Location location bathroom
6.7
It was okay. gateway was okay. We should have booked in Prince instead. Staff was not that friendly. Location was okay. It was a 5minute walk from the station.
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Wita E. Families with older children Indonesia, February 13, 2016
Excellent location with great room size
5.3
Room size is very good - got connecting room so it's great with children. Location is excellent, right inside the shopping centre area. Check in period wasn't good though because one of the rooms is not available til late about 4pm. Long queue and had to wait for about 15min for my turn.
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Xu B. Business travelers China, February 9, 2016
COMFORTABLE CHOICE

space, food, service
10
We stayed at Continental Deluxe for several nights and we feel ourselves very comfortable with this choice. We enjoy ourselves very much in the complimentary afternoon tee and services in the Deluxe lounge. Location is another advantage of this Hotel. Everything is pleasant.
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Alan G. Families with young children Philippines, February 7, 2016
Classy hotel with excellent location
6.3
The Gateway is the middle hotel in Harbour City. It is directly at the end of Haiphong Road when you get out of the MRT. The entrance is kind of tricky coming from this end of the hotel, as it is within the outdoor hall of the Harbour City entrance. The driveway entrance (if you're coming in a taxi) is at the back of the mall, along the coastline. Excellent staff and nice rooms. Free minibar was disappointing though, as it is just soda and beer.
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David D. Families with young children Philippines, February 4, 2016
Excellent and very helpful
6.7
very good
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Mark A. Couples Philippines, February 4, 2016
Great Hotel

Clean, Newly renovated, perfect location!
9.3
Wonderful staff and managers. Very accommodating and helpful. Food was great, location is perfect!
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