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Gateway Hotel (Marco Polo)

13 Canton Road, Harbour City, Kowloon, Tsim Sha Tsui, Hong Kong (Show on map)

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Formerly : Gateway Hotel

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Gateway Hotel (Marco Polo) Hong Kong - Food and Beverages Gateway Hotel (Marco Polo) Hong Kong - Food and Beverages Gateway Hotel (Marco Polo) Hong Kong - Superior Suite Living Room Gateway Hotel (Marco Polo) Hong Kong - Superior Suite Bedroom Gateway Hotel (Marco Polo) Hong Kong - Executive Lounge Gateway Hotel (Marco Polo) Hong Kong - Continental Club Lounge Gateway Hotel (Marco Polo) Hong Kong - Continental Club Lounge Gateway Hotel (Marco Polo) Hong Kong - Continental Deluxe Room Gateway Hotel (Marco Polo) Hong Kong - Continental Deluxe Room Gateway Hotel (Marco Polo) Hong Kong - Premier Room Gateway Hotel (Marco Polo) Hong Kong - Premier Room Gateway Hotel (Marco Polo) Hong Kong - Deluxe Room
Area: Tsim Sha Tsui Number of Rooms: 400
Free Wi-Fi

Recent customer reviews

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Fantastic

8.4

based on
1363 reviews

Value for Money
7.9
Location
9.4
Staff Performance
8.3
Hotel Condition/Cleanliness
8.4
Room Comfort/Standard
8.8
Food/Dining
7.7
All reviews (1363)
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Marie D. Families with young children Philippines, September 29, 2012
Noisy room but fast customer service

Fast customer service
6.7
The rooms we First went to was so noisy and old!! I had my 9 month old baby with me and she couldn't sleep, really annoying!!! At first I asked why there wasn't any iPod dock since I knew there should be one and I play classicals for my daughter, and the concierge said I was upgraded to a deluxe room even though I didn't ask for it! I didn't complain yet but then when my mom called them to tell them that the noise was unbearable, they said they'll call back and didn't. And after 2 hours of carrying and my baby still couldn't sleep, I went down to complain. I was fuming. But I admit, kudos to the manager on duty that day, he was fast. He moved us to a room which was perfect! Bravo! Wish I could have stayed longer.
Travel tip: If you're gonna stay in this hotel, get the higher priced rooms, the ones on upper floors especially if you're traveling with baby because constructions ongoing and it's really annoying!
Kenneth W. Couples Australia, September 29, 2012
Great hotel in an excellent location

Location, Room size, Cleanliness, Dining room, Staff
10
my wife and i greatly enjoyed our stay at the gateway hotel in september. everything was just perfect and made our visit to hong gong the highlight of our month away. the hotels location was perfect for our needs; being close by the star ferry the metro system and the ocean terminal made it very easy to get around and do the things we wanted including shopping and provided easy access to board our ship at the ocean terminal when we departed honk gong. the room was spacious and spotless and maintained that way during our vist. breakfast in the dining room each morning was a pleasant and inexpensive gastronomic delight with a great variety of both asain and european cuisine. finally the hotel staff wether from the maid service, dining room,and concierge were all professional and well mannered and gave great service. we would recommend the marco polo gateway hotel to anyone it was a great start to our holidays.
Mark B. Couples Australia, September 26, 2012
Well presented hotel with courteous staff.

Good location to shopping and MTR.
8
I would not recommend staying at this hotel until renovations are complete, otherwise an enjoyable stay.
Armen C. Business travelers Turkey, September 25, 2012
nice position but very old hotel

everything was good except old furniture
6.3
the position of the hotel was very good but the hotel is too old and stinky needs renovation, the doors still are open with metal keys
Armen C. Business travelers Turkey, September 25, 2012
nice location

old hotel
6.3
the position of the hotel was very good but the hotel is too old and stinky needs renovation, the doors still are open with metal keys
Resaline R. Groups Philippines, September 24, 2012
Lovely hotel and service with a smile

Bigger room
7.7
Hotel is nice and very near to everything....clean and big room. Room is so cold and u cannot control the temperature of their air con. But their service is nice...
Sightseeing/Attractions Tip: If ur riding a taxi to go anywhere especially to the Peak and ur many let say six person don't ride in one taxi, they might fool u with the fare, and be aware of giving bigger bills...
Vikash G. Business travelers India, September 24, 2012
comfortable with easy access to food and shopping

large room, centrally located, next to shopping center
8.3
very comfortable, multiple restaurants were just a 5 minute walk and even shopping and to public transport (MTR). I was in HK for exhibition and Marco Polo was the right choice.
Robert S. Families with older children Philippines, September 23, 2012
great hotel with spacious rooms and friendly staff

comfort, service, location
9
Susan D. Couples Australia, September 23, 2012
Very central location

Location and great food at Continental Club
8.3
Extremely friendly staff.Continental Club is well worth paying a little extra for, environment semi-formal and somewhat intimate. Free Airport Express bus drop off and pick up from hotel which is most convenient. No view to speak of despite being on 14th floor.
Restaurant Tip: Continental Club offers a very good selection of food for breakfast, afternoon tea and with evening cocktails (you could call it dinner if you wished). We didn't need to eat out at all
Gillian R. Couples Philippines, September 23, 2012
Nice area

nice area near shopping areas
8.7
nice hotel but that time they were having renovations so it was noisy

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Customer Reviews - Gateway Hotel (Marco Polo), Hong Kong

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