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Gateway Hotel (Marco Polo)

13 Canton Road, Harbour City, Kowloon, Tsim Sha Tsui, Hong Kong (Show on map)

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Formerly : Gateway Hotel
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Area: Tsim Sha Tsui Number of Rooms: 400
Free Wi-Fi

Recent customer reviews

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Fantastic

8.5

from 1872 reviews

Value for Money
8.0
Location
9.4
Staff Performance
8.4
Hotel Condition/Cleanliness
8.6
Room Comfort/Standard
8.9
Food/Dining
7.7
All reviews (1872)
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Hassan Y. Business travelers South Africa, April 27, 2015
Great Location

Location
8
Ok good
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Jeremy T. Families with older children Philippines, April 26, 2015
Simply perfect

Perfect location, very attentive staff and nice big clean room
10
The hotel is centrally located with direct access to Harbour City mall and Silvercord mall and a few minutes walk to the Star Ferry terminal and Tsim Sha Tsui MTR station. The hotel is also one of the stops of the free airport express shuttle though access to the drop off point is a little awkward as one has to pass through the mall but friendly hotel staffs are there to assist. There are lots of great local shops and restaurants in the surrounding streets. The room was big by Hong Kong standards and looks newly renovated. We stayed on a room with 2 twin sized bed which could have easily and comfortably accommodated a family of 4 adults. The provision of very fast free wifi within the hotel and a complimentary use of a "handy" smartphone with unlimited wifi tethering and local calls that you can take anywhere with you is a big plus. Appreciate also the free mini bar (drinks only) and the use of the in room espresso machine. Funny thing about the espresso machine... I've wondered why there's a drilling/construction sound every morning and only found out that it was my neighbor using the espresso machine a few days later. The staff were very attentive and helpful. Check in and check out was a breeze and we were able to order and receive our pillows from the pillow menu in a few short minutes. We'll definitely return to this hotel and will definitely recommend it.
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Chow W. Families with young children Hong Kong, April 25, 2015
Good service and professional

Convenicent, shopping area, eat
10
Good service and professional,Convenicent, shopping area, eat
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Fatima P. Couples Philippines, April 24, 2015
location and smartphone

location, smartphone and, sweet staff
9
we celebrated our 3rd wedding anniversary at the gateway hotel. checking in was a breeze. location was superb! smartphone was very useful in touring the city. plus the staff sent us a complimentary wine and chocolates. sweet! will definitely be back ; )
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Amanda T. Couples Singapore, April 24, 2015
Hong kong trip

The locations, staff were easy to approach, supermarket a nearby
9.7
Very nice and the view at the hotel is great !
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Amanda T. Couples Singapore, April 24, 2015
-

-
9.7
-
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Jennifer W. Couples Australia, April 23, 2015
Hard to beat !

Location , Nespresso coffee in the room , a hard bed - great !!! great concierge service !! bus service to airport was very good
7
bad situation with the mats in the bath/shower ..it moved while i was getting into the bath & i slipped over ...
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Cristina L. Families with older children Philippines, April 20, 2015
Comfortable,well located with well trained staff

Location,staff
8
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Danford S. Families with older children Philippines, April 19, 2015
good hotel

location, comfort and location
8
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Julia J. Families with young children Philippines, April 19, 2015
perfect location

location, huge room, free drinks & fruit basket, smart phone
7.3
Exceeds expectation as usual. The new feature they have is that all rooms have free smart phones for guests to use during the duration of stay. Unlimited data access and discounts come in really handy. Mini bar is replenished daily and all drinks in the fridge are free. We always look forward to the free fruit basket daily. Hotel is near a lot of attractions and mtr.
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Customer Reviews - Gateway Hotel (Marco Polo), Hong Kong

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