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Recent customer comments

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Excellent



based on 12131 reviews
  • Cleanliness 8.0
  • Facilities 6.5
  • Location 9.0
  • Room Comfort/Standard 8.1
  • Service 8.1
  • Value for money 8.4
  • Food/Dining 7.3
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Choi Y. from Hong Kong
Solo travelers
Stayed 4 nights in April 2016
good location
na
Reviewed May 03, 2016

YEAP S. from Malaysia
Groups
Stayed 2 nights in April 2016
hotel
over all the hotel was okay but one thing bad is the reception doesn't wanna issue you 2 door key to access to your room if u staying 2 person.if somebody sleep and you wanna go out and you have to ask the hotel staff to open your room door for you. that really bad hope the hotel need to look into this. the door card don't cos much but making the guest very un easy to access to their own room.
Reviewed May 03, 2016

Sze C. from Malaysia
Families with older children
Stayed 3 nights in April 2016
Location! Location! Location! Amenities could be improved
This hotel is moderately valued for money. The plus side is its strategic location - close to Suria Sabah mall, Wisma Merdeka, markets and food, and the beautiful view overlooking the islands and sea. Amenities could be improved - Astro channels limited, bathroom septic smell, lights a bit dimmed, and limited breakfast choices. Staff is great - always cheery.
Reviewed May 03, 2016

toher K. from Malaysia
Solo travelers
Stayed 3 nights in April 2016
ok except room is smelly
location-wise and staff friendliness are nothing to be complained, only to be praised. however the toilet inside the room does not have any ventilation at all. it spreads all the smell into the whole room. And smelly room is never impressive.
Reviewed May 03, 2016

Yasunori T. from Singapore
Business travelers
Stayed 2 nights in April 2016
Toilet dirty. Water flash but will stuck.
Toilet bowl stuck after flash water.
Reviewed May 03, 2016

AHMAD Y. from Malaysia
Solo travelers
Stayed one night in April 2016
Very good hotel
Very good hotel.. Love the location
Reviewed May 03, 2016

Chia L. from Malaysia
Business travelers
Stayed one night in April 2016
good location
..
Reviewed May 02, 2016

Chia L. from Malaysia
Business travelers
Stayed one night in March 2016
good location
..
Reviewed May 02, 2016

Tay F. from Singapore
Families with young children
Stayed 2 nights in April 2016
good location
easy walk around kk town,hotel breakfast is gd
Reviewed May 01, 2016

siti D. from Malaysia
Couples
Stayed 2 nights in April 2016
Good
Good location.satisfactory stay
Reviewed May 01, 2016