Back to hotel info

Excellent 8.2
Based on 36 reviews

Recent customer comments

Filter by traveler type
Excellent



based on 36 reviews
  • Cleanliness 8.4
  • Location 7.5
  • Room Comfort/Standard 8.6
  • Service 8.8
  • Value for money 7.7
  • Food/Dining 8.2
Sort by

Chee S.
Malaysia
March 05, 2012
Excellent hotel for a true Japanese experience
Open-air onsen, private onsen, scenery, full Japanese traditional cuisine, futon
Excellent hotel! The hotel is located slightly away from Arima town centre and is about 15 mins walking distance from the train station, but you can always get the hotel to pick you up. The hotel staff can speak ok-english, so there is no issue in arranging your needs. Staff is friendly and helpful too. The Japanese traditional room is lovely. We had our dinner served in room by a lady who really served us well! The futon (prepared by the lady as well!) is comfortable as well. The hotel offers 3 public onsen with different theme, and all are great! Open-air onsen is a must-try which offers great scenery and experience.

ng S.
China
January 18, 2012
the japanes traditional style - good
Location & services
nice location not too far away from the station but remote enough to present the silence atmosphere. nice japanese style make a strong vocation feel! more than 1 hot spring site enagle you have choice and not crowd.

Lee M.
Hong Kong
January 02, 2012
Nice quiet relaxing Onsen Hotel with great views
The views & the services
it's a very nice onsen hotel with great services and good view. though a bit old with history, the environment and the surroundings are great for a relaxing vacation.

ying H.
China
October 17, 2013
完美的日式温泉
服务 景观 温泉
因为是日式酒店,所以跟我们在日本入住的其他日式酒店一样,要下午三点才能CHICK IN,但是可以免费在酒店大堂喝茶休息,入住的时候还遇到了台湾人在做前台,可以说中文。房间离大堂有点距离,有专人提行李。晚餐是包含在房价里的,全日食,服务员跪着上了三轮菜!吃撑了完全。大堂贩卖的有马特产完全跟商店街的价格一样,甚至有便宜一些的,有马商业街关门很早,所以完全可以在大堂购物。唯一麻烦的是,离JR站距离有点远啊,而且是上坡路,建议行李多的出车站就直接打车。在日本的整个行程,酒店价格都在1600左右,这家是最棒的,总之超五星推荐。另外提醒下,这个酒店日本人会去的比较多,建议避开周末入住,价格会便宜40%。

KAI L.
Hong Kong
August 16, 2015
非常舒服, 服務很好
服務態度好, 食物好吃, 同環境好美麗
和車站有點遠, 大堂環境好一般, 但一入房, 馬上比佢吸引住, 好大好正好舒服, 溫泉又任用, 有露天同室內, 出街上都好多野行, 玩1-2日都唔會覺得悶。

YAN T.
Hong Kong
June 25, 2015
很好的酒店
環境優美,私隱度高,房間舒適整潔

YIU W.
Hong Kong
June 12, 2015
有特色的温泉酒店
古老設計夠特色,服務員態度好,温泉夠特色。
缺點是:在有馬駅,電聯酒店專車,竟然用英文都溝通不到,幸而剛有其他日本客人已電召及廁格太細。其他服務都很熱承,意想不到的:女士們有一套類似和服的免費穿著。

Sau C.
Hong Kong
March 09, 2015
房間較舊, 整潔度及食物尚可。
1. 酒店較大型 2. 員工態度友善 3. 可體驗傳統溫泉

lok C.
Hong Kong
February 24, 2015
一般的溫泉酒店
1.酒店很大 2.近商店街 3.有專車
1.可能之前的中國客人質素差,服務員對中國人面孔客人態度一般 2. Check in 時間太遲,check out 時間太早 3. Check out 前才清潔溫泉很擾人,為何清潔不能在check out後做?

SiuLeung T.
China
February 04, 2015
舒適體貼
服務,溫泉,用餐