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Genting Grand Hotel

Genting Highlands Resort, Genting Highlands, Genting Highlands, Malaysia 69000 (Show on map)

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Formerly : Maxims Genting Hotel

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Area: Genting Highlands Number of Rooms: 429
Free Wi-Fi

Recent customer reviews

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Fantastic

8.4

based on
312 reviews

Value for Money
7.7
Location
8.6
Staff Performance
8.7
Hotel Condition/Cleanliness
8.7
Room Comfort/Standard
8.6
Food/Dining
7.8
All reviews (312)
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Adrian C. Groups Singapore, July 21, 2014
Great hotel with comfort and good breakfast.

Comfort, quality breakfast and courteous staff.
9
Kok K. Families with older children Malaysia, July 18, 2014
Not as satisfying as expected

casino, nice mountain view, quiet
8
1. Reception staff not smiling, put on a tense appearance. 2. A waiter was unfriendly to me at the cafe near the lifts going up to the rooms, when I turned down the request to order a drink to enable me to sit at the cafe. There were many empty seats around at that time. 3. However, room services staff were commendable for their politeness, friendliness and fast service. 4. Please supply liquid hand wash instead of a piece of soap in the bathroom.
Leonardus H. Couples Australia, July 17, 2014
Very nice if not the best in Genting area

the room is spacious very pleasant and clean .
9.3
We have stayed at two other hotels in Genting, and we have found the one which we will be coming back to stay..
Lau H. Groups Singapore, July 6, 2014
Thank u so much

Evert thing
7
Very good I love it will go again for my next visit
Angeline W. Groups June 26, 2014
very clean and new. very big. staff very helpful!

excellent staff service. nice big room. grand decorations
6
Hery S. Families with young children Indonesia, June 21, 2014
Good

Place, food, room
9.3
Superb
Ali B. Couples Saudi Arabia, June 7, 2014
One of the top best hotels in Genting

Location, Attractions, Entertainment
9.7
Nice
Reginald G. Couples United States of America, June 1, 2014
Only spent one night there, but it was very good

The entertainment, the casinos, and its not to far from the city
8.3
It was very good. We will go back when there is a particular entertainer there that we wish to see.
Maylin D. Couples Philippines, May 27, 2014
Great hotel for its type

Service, quality, newly refurbished
7.3
The Grand hotel is great for access to the Genting Club and nearby fine dining restaurant. The staff was very helpful and the food at the Club (high rollers only, membership required) was exquisite. The Indian Spice garden was also very good, but the rest of the outlets are catering to the lower end mass markets (think cheap dumplings and overcooked noodles). While the outdoor parks are being rebuilt and much of the indoor facilities are repurposed to children, the hotel is really only worth a visit for actual gambling and events held at the Genting Club. Once the new theme parks are open, however, things are likely to become much better.
Teik L. Couples Malaysia, May 18, 2014
Generally to my satisfaction

Nice cool weather, clean and nice hotel and resturant for fine dining at Olive is excellent.
6.3
The breakfast is not up to the 5* expectation. Hotel room ambience is not up to top mark.The general facilities are good.

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