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Genting View Resort

10km, Gohtong Jaya, Genting Highlands, Malaysia 69000 (Show on map)

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Area: Gohtong Jaya Number of Rooms: 113

Recent customer reviews

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Pleasant

6.4

from 693 reviews

Value for Money
6.5
Location
6.2
Staff Performance
6.6
Hotel Condition/Cleanliness
6.3
Room Comfort/Standard
6.8
Food/Dining
5.8
All reviews (693)
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Mohd N. Families with older children Malaysia, July 26, 2015
Have basic facilities. Quiet area.

Secluded location, quiet area.
6.3
Stay was nice. Good for weekend winding down after hectic weekday.
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Kevin L. Families with young children Malaysia, July 20, 2015
The 3-room apartment is great for families

It has 3 rooms apartment for bigger travelling group, surrounded by nature
5.7
We had a total of 10 adults and 5 young children. We have 2 babies with us and since we need do some simple cooking for them, we booked x2 3-bedroom apartments. We requested for an early check-in (12pm) coz we need to settle the young ones, but it wasn't possible. The front office staff told us to come at 2pm instead. And so we did. We went for lunch and came back at 2pm. We still couldn't check in to our apartments. She then told us to come back at 3pm. We had to find a place for tea break just to kill time. Check-in time was 3pm on paper. We came back at 3pm. This time the staff said we can check in to our rooms. The staff that attended to me wasn't quite sure of a lot of things. She had to check with her senior in almost ever procedure. It took them another 25mins just to get the procedure done. So by 3:35pm, we are in our apartments. The units were not spanking new. They are old... really old. They seriously need to refurbish the place. The carpets in the rooms gave out this unpleasant smell. The bed sheets looks ok. But mattress and box springs looked like a home for bed bugs. Bathroom tiles were mouldy. Water heater worked. Toilets worked. Kitchen electric hot plate worked. Ceiling fans worked. Well, the good thing is, Genting View Resort is near Gohtong Jaya, where the restaurants are; less than 5mins drive away. And probably another 10km (10-20mins drive, depending on your travel speed) drive up to the peak of Genting. Strawberry Farm is next to Gohtong Jaya. Bee Farm is at the entrance of Genting View Resort. Starbucks is also less than 3mins drive aways. Overall, we had a place to rest. If the management can up their level of service and give the apartments a facelift, I think that'll make our stay a lot more pleasant.
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Glovin N. Families with older children Malaysia, July 19, 2015
Not bad for a short vacation

The service, the cleanness , the price
7
I had stayed there for one night. I feel it is not bad for overall. The room is clean and the service also nice. All the receptionists are friendly and resposible. But one thing I feel need to improve is the shuttle bus of the hotel. They did not provide the shuttle bus for us to go to top of the getting highland but just go to the skyway station. It makes us a bit inconvenient.
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Christopher L. Families with young children Malaysia, July 5, 2015
Surprisingly good

Renovated, good location and value for money
8.3
Pleasantly good.
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David M. Couples Malaysia, June 28, 2015
A RELAXING WEEKEND

1/ A NICE & PRIVATE SWIMMING POOL 2/ THE ROOM WAS CLEAN & COMFORTABLE 3/ THE SCENERY (MOUNTAIN & JUNGLE)
7
Had a relaxing weekend with the missus. The swimming pool was clean but not heated as advertised. Our appreciation to the reception staff who were friendly and polite. Sorry to say the Buffet Breakfast was too simple and not much variety. However, the newly furbished rooms were great and was quite comfortable.
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Chee K. Families with older children Malaysia, June 21, 2015
Dirty, smelly, old

Cheap
3
Overall very uncomfortable, first it didn't provide wifi in the room. The rooms are old and smelly, the most unacceptable is bed sheet and blanket sheet never change, I can see the stains and dirts on the sheets, called the staff and they said will change but at the end didn't show up. The electrical kettle is all rusted inside, bathroom very smelly and the floor is very very dirty and slippery because it didn't wash properly. Facilities are limited, whole night I didn't sleep because uncomfortable to sleep on the dirty bed and middle of night we can hear clearly the water sound from outside or from other units. This is a bad resort hotel ever.
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Emily T. Groups Malaysia, June 21, 2015
Friendly staff

location, big room & quiet surrounding
5
My pillow is a bit old and dirty and the toilet have disgusting smell although not use. Hope hotel will improve it better.
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Lee C. Families with older children Malaysia, June 1, 2015
Reasonable rate apartment stay

Big apartment
6
Overall satisfied.
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Roland S. Couples Malaysia, June 1, 2015
Cool Place

Location. Friendly staff and Very clean room.
6.7
Pleasant and enjoyable. Great view of greens.
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Noorazhar A. Couples Malaysia, May 30, 2015
Awesome vacation

Cleanliness,serenity&calm.
9.3
(Refer the previous statement that was submitted before). Thanks.
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Customer Reviews - Genting View Resort, Genting Highlands

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