Good 6.9
Based on 2632 reviews

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About Georgetown City Hotel


Located in the heart of Georgetown, this property is surrounded by several popular attractions and venues. An ideal accommodation for tourists and leisure travelers, its location on Jalan Burmah One-Stop allows quick and easy access to venues like One Stop Midlands Park, the Botanical Gardens, and Kuan Yin Teng Temple. Enjoy satellite television, air conditioning, and great hospitality once checked into the Georgetown City Hotel. Dine in one of their five restaurants and enjoy local Malayan and international selections. Sip late night cocktails at The Bar or have early morning pastries and coffee from The Café. Spend a relaxing day at the swimming pool, and car rental is also available for your convenience. All in all, Georgetown City Hotel is a fantastic place of stay if you're visiting Penang.
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  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • car park

Fitness & recreation

  • fitness center

Swimming & soaking

  • swimming pool [indoor]

For kids

  • swimming pool [kids]

Food & beverage

  • room service
  • restaurant
  • coffee shop


  • pets allowed

Cleaning services

  • laundry service

Guest services

  • concierge

On-site facilities

  • facilities for disabled guests
  • elevator
  • smoking area

Health and security

  • safety deposit boxes
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Effective from June 1, 2014, the City Council of Penang will impose a Local Council Tax of MYR 3 per room per night for 4 and 5-star hotels, and MYR 2 per room per night for 0 to 3-star hotels. The star rating will be in accordance to the rating from Local Council and should the rating differ from the website, the local council rating will apply. This fee is payable directly to the hotel upon check-in and is not included in the room rate and taxes stated herein.

Child and extra bed policy
Infant 0-2 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 3-11 year(s) Stay for free if using existing bedding.
  • Guests over 11 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 50 MYR
Breakfast Charge (when not included in room rate): 18 MYR
Check-In From: 2:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 7. Km
Distance to Airport: 44. Km
Internet Usage Fee: 25 MYR
Non-Smoking Rooms / Floors: Yes
Number of Bars: 1
Number of Floors: 29
Number of Restaurants: 1
Number of Rooms : 320
Reception Open Until: :00 AM
Room Voltage: 240
Time to Airport (Minutes): 35
Year Hotel Built: 1996
Year Hotel Last Renovated: 2011
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Verified traveler reviews

Filter by traveler type
  • Hotel Condition/Cleanliness 6.7
  • Facilities 6.5
  • Location 7.6
  • Room Comfort/Standard 6.9
  • Service 7.0
  • Value for Money 7.0
  • Food/Dining 6.2

Adrjanti S.
July 30, 2016
Very nice location for medical check trip

Jimmy T.
July 27, 2016
Very Good Service
I was there for a day work and just try out this hotel which is right in the centre of Georgetown itself. Notice that there are numbers of Indonesian Tourist there too but I was surprised that the Reception greeted them with Bahasa Indonesia (ibu, pak and so on) and that's really cool. The breakfast was not the best but the serving crew was very attentive and replenish the food right away. The used plates and cups are collected without being ask to do to so. Just pity the indian egg lady cooking none stop for the waiting guess (perhaps have two cook instead of one) but yet she wasn't complaint at all. I would say its a good hotel and a 5* worker. Keep it up.

Mohd A.
July 26, 2016
Not bad
No staying anymore

July 25, 2016
Excellent stay
Room is clean and comfortable. Staff is friendly..

July 24, 2016
Excellent location and near to Durian Stall
Pros: 1. Hotel location is excellent. It's very close to our destination during our stay in Penang. 2. As July month is Durian season, for Durian Lovers, this hotel is very closed with durian stall (Uncle John's Durian), just "next door", right on the Apple1 hotel parking lot. The durian they sell are very good with so many varieties, from D24, Red Prawn, D18, Musang King, C & G (Cheap & Good), and all really good. The seller (Uncle John and wife) also very friendly, they serve their customer very nicely. They have take away durian also, which they vacuum the durian plastic packaging, so there is no durian aroma left at all, really safe if you want to take way to your hometown/country. 3. Hotel staffs are friendly. 4. The Food from the CAFE are all very good. Cons: 1. Still the room is not clean especially the carpet. so dusty and got hair every where. 2. Room interior is also looked old and quite dark.

Narancha W.
July 24, 2016
I love almost everything accept that is not clean enough. There is a lot of dust on the furniture. But over all I love the staff and location is good.

July 23, 2016
Practical and convenient stay
Good location, satisfactory rooms. Furnitures a little old but still serves the purpose. Value for money.

sin L.
July 21, 2016
Ok to stay
Good money for value

Peter S.
July 21, 2016
satisfactory at best
big spacious room affordable reasonable distance from attractions walkable to 2 malls Bed linen not clean toilet looks old WIFI totally not working

Andrew B.
July 21, 2016
Adequate for a few days, but no more
For the price I was expecting more. It's close to two big malls (walk, don't pay the RM 12 you'll be charged either at the hotel or right outside). It's also well-located for those requiring the services of the Thai Consulate, although a taxi ride (RM 12) will be your best bet there. All I can say about this hotel is it's very average, and for the price you can do better.


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