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GH. Universal Hotel

Jl. Setiabudi 376, Setiabudi, Bandung, Indonesia 40143 (Show on map)

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"children facilities, good food, good room..."

  • Jerry, Indonesia
  • July 26, 2015
  • Area: Setiabudi
  • Rooms : 105
  • Free Wi-Fi

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Room Types
Superior with Breakfast
Deluxe King Room with Breakfast
Deluxe King No-View Room with Breakfast
Deluxe King No-View Room with Breakfast
Deluxe King Room with Breakfast
Suite Room with Breakfast
Suite Room with Breakfast
Family Double Queen Bed No-View with Breakfast for 2 pe
Family Double Queen Bed with Breakfast for 2 persons
Family Double Queen Bed with Breakfast for 2 persons
Family Double Queen Bed No-View with Breakfast for 2 pe


When would you like to stay at this hotel?

Features of GH. Universal Hotel

24-hour front desk

24-hour room service

airport transfer


business center

car park

coffee shop



executive floor

express check-in/check-out

facilities for disabled guests

family room

laundry service

meeting facilities

pets allowed

poolside bar


room service

safety deposit boxes

shared lounge/TV area

smoking area

Sports and Recreation


kids club


outdoor pool

pool (kids)



free Wi-Fi in all rooms

Wi-Fi in public areas


car park

Languages Spoken




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This classic European-styled hotel is located at the heart of Bandung. Being just a few minutes away from the Husein Sastranegara International Airport, this 5-star luxury is an ideal spot for international travelers visiting the second largest metropolitan area of the country. Being at the center of the city, GH. Universal Hotel is an excellent transportation hub to many tourist attractions. The hotel boasts spacious guest rooms along with a full list of accommodations. To enhance guests’ stay, the property offers superior facilities such as the children's center, gym, and spa. Be sure to try out the on-site restaurants for a tasteful experience. GH. Universal Hotel is without a doubt one of the best choices for a comfortable relaxing stay in Bandung. This classic European-styled hotel is located at the heart of Bandung. Being just a few minutes ... see more
Children and extra beds:
Infant 0-1 year(s)
Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-5 year(s)
Stay for free if using existing bedding.

Guests over 5 years old are considered as adults.

Extra beds are dependent on the room you choose, please check the individual room policy for more details.

When booking more than 5 rooms, different policies and additional supplements may apply.

Check-In From
02:00 PM

Check-Out Until
12:00 PM

Number of Rooms

Recent customer comments

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from 1168 reviews

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (1168)
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Jerry S. Families with young children Indonesia, July 26, 2015
Great place for family and children

children facilities, good food, good room
the deluxe king room 45sq m was just ideal for family and great balcony! The hotel building feels very new and neat. The hotel provides several special rooms for young children, this is super helpful and the rooms were clean, lots of toys and spacious. Another great thing is their in-house restaurant where the food prices are not expensive in our view, they taste really good and big portion!! Great for people who are lazy to go out looking for food. Their breakfast is also good.
Sarwo E. Couples Indonesia, July 26, 2015
Good Hotel but small room.

Breakfast, Swimming pool, Building design.
The hotel's design is very good, the building are using europe theme. But the room is too small. Breakfast is good, many variety and taste good.
Anthonius A. Families with young children Indonesia, July 25, 2015
Not bad

Parking space , location , good staff
There isn't much of entertainment facility in the hotel beside swimming pool. It is clean and luxurious. They have a pet care if you bring a pet with you. The superior room are so compact and too small (boxed) even for a little family with 2 kids and not worth the price, even the deluxe room is not big enough. Which the only option is the family deluxe but of course with more price offered. The fact that i can only spend my time with just swimming or a massage is not ammusing for me. No warm water in the kids pool nope, all cold water (no wonder i rarely saw someone swimming) maybe cold water isn't much a problem for some people but for me it is. Massage, well i didn't try it but the rate is good. Comfy lobby, comfy bed with carpet flooring. I stayed at the family deluxe, i was expecting a bathtub but i didn't get one with, don't know if there is any with a bathtub. I booked 2 superior room before but after i found out how 'big' it is we decided to upgrade, was expecting discount for it but i didn't get it.. I had to pay a lot more to get the upgrade. Nah no compensation or anything. Not likely to return, cause i'm not that satisfied and it's too overrated. I could get much more facility in a 4* . It is feel luxurious but just that.
Muchlas A. Families with young children Indonesia, July 23, 2015
It's ridicilous and unbelieveable!
I'm straight person & hate to lie.! 1st , it's over price indeed.! If anyone know what will they have after spending that much cost for the tiny square deluxe boxes they called rooms , believe me! They're fool enough.! 2nd : Services, Foods and Staff performance.. It's far beyond expectation to be called it 5* Hotel.! Not even close for 4* as per my personal experience.. 3rd : Please commencing yr further development & Business Improvement commitment! And Just be realize with what you have in there. Honestly , the Deluxe type rates is such a ridicilous to be consider on my Reasonable Acceptances! For sure , another hotels brands will provide you the higher complimentary & Hi-grade conveniences experience for what people paid to stayed at Deluxe rooms GH Universal Hotels.! Important message for GH Univ : Don't be so dramatic and overrated yours, if you could't make your guests are feel Covenience, Enjoy & Pleasant satisfy during their stay in your Hotel!
Chatrine L. Families with young children Indonesia, July 15, 2015
the hotel with the strong image

Castle image, european style, old building
Design interior too dark and unfriend for guest, price breakfast for children unclear, the food not fresh, old building
Stephanie T. Solo travelers Indonesia, July 10, 2015
Beautiful exterior with strategic location

Exterior, location and staff performance
Didn't manage to stay overnight. But as previous visit, staff are friendly and helpful. Location is surely nice, convenient access to city and tourism objects. Also a good hotel for pet lovers, since there is pet care available.
Bennard S. Couples Indonesia, July 8, 2015

Decoration Light Comfy
Valerie C. Groups Malaysia, July 6, 2015
Good environment

overall hotel outlook, cleanliness, comfort
Yulita T. Families with young children Indonesia, July 6, 2015
Comfort Hotel

Comfort hotel and friendly staff
Roesli R. Families with older children Indonesia, July 5, 2015
nice hotel and good location

architect, lication and clean
< Previous page 1 - 10 of 1168 reviews Next page >

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Customers like this resort for:
Area recommended for:
  • restaurants
  • shopping
  • sightseeing
Distance to airport:
  • Husein Sastranegara International Airport (6.2 Km)
Customer comments:
  • "Buffet breakfast" , "Excellent service" , "Hospitality"
Top attractions in the area:
  • Taman Budaya Jawa Barat (2.7 Km)
  • Universitas Parahyangan (2.9 Km)
  • Dago Indah Golf (3.2 Km)
  • Rumah Mode Factory Outlet (3.6 Km)
Note: Distances are measured as a straight line, calculated from a starting point to a destination point.

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