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Very good 7.3
Based on 1440 reviews

Recent customer comments

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Very good



based on 1440 reviews
  • Hotel Condition/Cleanliness 7.5
  • Facilities 7.1
  • Location 7.4
  • Room Comfort/Standard 7.3
  • Service 7.4
  • Value for Money 6.8
  • Food/Dining 7.4

kHAIRUN R. from Malaysia
Families with older children
Stayed 3 nights in July 2016
Very relaxing
Good service
Reviewed July 10, 2016

eko T. from Indonesia
Families with young children
Stayed one night in June 2016
hotel for your eye only
small room, no hot water swimming pool, only 1 restaurant and its booked for an event so hotel guests forced to have their dinner in the room or go outside the hotel. they dont think about guests stay there. staff is friendly. supposed to be 2 restaurants but 1 is under renovation. the only thing nice only the hotel outside design.
Reviewed July 01, 2016

Sudeny S. from Indonesia
Families with young children
Stayed 2 nights in June 2016
The unexpected experience with the spa
The room is smaller with the smaller size of bed compare to other same rate/same star hotel. The furniture seem old and not as luxury as the look from outside. The bathroom a bit smell but still ok. We tried the spa, actually the massage was good and the staff seem nice but unfortunately the service after that was not as professional as it supposed to be consider it is a five star hotel. There is no what so call a front desk, only small table with phone and there is no price list for the service, the staff just name the total of the amount when we finish and they want us to pay in cash only without any receipt. So when we asked for the bill they just write it down on a piece of receipt paper, like we shop on the side road.when we look at the detail of the price, there was a discrepancy compare to the flyer we saw in our room. When we asked, they just quickly apology n correct it. So what happen if we never see the flyer before? Its really unexpected experience!
Reviewed June 30, 2016

Ong S. from Singapore
Groups
Stayed 2 nights in June 2016
Indonesia trip
Internal room need to do some repairing.
Reviewed June 28, 2016

Ong S. from Singapore
Groups
Stayed 2 nights in June 2016
Bandung Trip
Need to do some repairing on the room, air-condition leaking, safe box spoiled, tab for shower spoil and hot water on and off. Should add massage service.
Reviewed June 27, 2016

Lian O. from Indonesia
Families with young children
Stayed one night in June 2016
Good
Good breakfast
Reviewed June 20, 2016

Rommy R. from Indonesia
Families with young children
Stayed one night in June 2016
Good hotel but a bit expensive
The price is expensive compare to the facility. View is ok, unique, breakfast is good.
Reviewed June 20, 2016

ardian N. from Indonesia
Families with young children
Stayed one night in June 2016
Good
Good hotel
Reviewed June 19, 2016

yanthy D. from Indonesia
Families with young children
Stayed one night in June 2016
About the room
The room alot of mosquito.
Reviewed June 19, 2016

TJIE R. from Indonesia
Couples
Stayed one night in July 2015
Good
Good
Reviewed June 14, 2016