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Very good 8.0
Based on 763 reviews

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July 1, 2016 - July 3, 2016 | 2 nights
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About Gia Bao Grand Hotel

Description

This property is conveniently located for those looking to explore the city, being within walking distance to many tourist attractions including Ngoc Son Temple, Hanoi Opera House, Thang Long Water Puppet Theater, and Hanoi's Old Quarter. It is also just 150 meters from the famous Koan Kiem Lake. Boasting modern decor and Western architecture, Gia Bao Grand Hotel provides 35 guestrooms with all the basic hotel facilities to ensure the best comfort. The 11th floor features a relaxing lobby, bar, and restaurant. Gia Bao Grand Hotel is an ideal choice for those seeking convenience and comfort in their visit to Vietnam.
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Features

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • taxi service
  • valet parking
  • car park
  • airport transfer
  • bicycle rental

Swimming & soaking

  • hot tub

Food & beverage

  • room service
  • restaurant
  • coffee shop
  • bar

Cleaning services

  • daily housekeeping
  • laundry service
  • dry cleaning

Guest services

  • ticket service
  • postal service
  • luggage storage
  • babysitting
  • newspapers
  • tours
  • concierge

On-site facilities

  • facilities for disabled guests
  • family room
  • elevator
  • executive floor
  • salon
  • smoking area
  • shared lounge/TV area

Health and security

  • 24-hour security
  • 24-hour front desk
  • safety deposit boxes
  • lockers
  • 24-hour check-in
  • doorman

Business & money services

  • printer
  • photocopying
  • fax machine
  • business center
  • currency exchange

Languages Spoken

  • English
  • Italian
  • Japanese
  • Vietnamese
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Policies

Child and extra bed policy
Infant 0-2 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 3-11 year(s) Stay for free if using existing bedding.
  • Guests over 11 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 25 USD
Breakfast Charge (when not included in room rate): 7 USD
Check-In From: 12:00 AM
Check-In Until: 11:30PM
Check-Out Until: 12:00 PM
Distance from City Center: 0.1 Km
Distance to Airport: 35 Km
Internet Usage Fee: 0 USD
Non-Smoking Rooms / Floors: Yes
Number of Bars: 1
Number of Floors: 13
Number of Restaurants: 1
Number of Rooms : 45
Reception Open Until: 11:59PM
Room Voltage: 220
Time to Airport (Minutes): 40
Year Hotel Built: 2009
Year Hotel Last Renovated: 2015
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Agoda Verified Reviews

Filter by traveler type
Very good



  • Hotel Condition/Cleanliness 8.0
  • Facilities 8.0
  • Location 8.6
  • Room Comfort/Standard 8.1
  • Staff Performance 8.2
  • Value for Money 8.1
  • Food/Dining 6.8

Kok C.
Singapore
May 30, 2016
My third or fourth stay here
Good place to stay here for business travelers. My repeated visit again

POKAI L.
Taiwan
January 04, 2016
Good hotel we will re booking next time.
good location, good staff, very cleanly

Trung N.
Ireland
January 02, 2016
Unacceptable service
I had booked my room 2 months in advance, but on arriving at the hotel they could not provide me with my room. Their reason - the room had a fault that needed repairing. I'm pretty sure this meant they rented out the room to someone else already so they were fully booked. So as long as someone comes to pay for a room, your booking won't be honoured! They referred us to another hotel and paid the taxi for it, but the quality of that hotel was not up to the same standard. I tried to argue that point, based on a comparison of rates to get some kind of refund, but to no avail. Breakfast was terrible and the bathroom stank of a sewage smell. My initial booking was partly based on having a bathtub, which they could not offer - not that I'd want to have a soak in a stinking bathroom! I reluctantly stayed until I could sort out a new hotel to stay at. I will never book a room in either of these 2 hotels in the future!!

lee T.
Malaysia
September 29, 2015
satisfied
no commend
satisfied for the money paid but no lift connected to the 6th & 7th floor !

Mai N.
United States
July 26, 2015
Nice hotel to stay in Hanoi old town!
Location, very nice staff, spacious deluxe room
The hotel is nice and the front desk & staff is really nice and friendly specially Trinh & Ha. We had a Halong bay tour and they kept our luggage before staying at the hotel no problem at all. The space in deluxe room is really spacious compare to the normal room.

Phan D.
Vietnam
July 25, 2015
Ok
Uok
Ok

Robert M.
New Zealand
July 15, 2015
10 out of 10 again
staff, clean and tidy. comfortable.
Another great stay. Staff are fantastic. The hotel is modern, clean and tidy. Everything in the room worked. Bed was very comfortable. WiFi good. Breakfast very good.

Duc T.
Vietnam
July 13, 2015
clean hotel, small room, good location
clean, location, food
Internet is very bad

Robert M.
New Zealand
July 12, 2015
best stay ever
Everything. Staff, Breakfast. Quiet and comfortable. Nice bed and very clean.
Stayed a few nights earlier and gave a 10 out of 10. Same this time. Upon arrival, staff make you feel welcome and speak good English. Hotel is clean and tidy. Everything works as it should. Shower is the best yet with even pressure and temperature. Comfortable bed. Had good sleep. Quite room with good view. Great free WiFi. Will be staying again.

Robert M.
New Zealand
July 10, 2015
best stay ever
service room breakfast
Best hotel yet! Friendly staff on arrival. Hotel is clean and pest free. Room far exceeded expectations with good view. Comfortable bed. Shower excellent pressure and temperature control. Very good WiFi and amenities.

Taxes and service fees are generally recovery charges which Agoda pays to the vendor or which are collected by the vendor. For more details, please see the Agoda Terms of Use. Tax and service fees may also contain fees that Agoda retains as compensation for processing the reservation.

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