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Very good 8.0
Based on 763 reviews

Recent customer comments

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Very good



based on 763 reviews
  • Hotel Condition/Cleanliness 8.0
  • Facilities 8.0
  • Location 8.6
  • Room Comfort/Standard 8.1
  • Service 8.2
  • Value for Money 8.1
  • Food/Dining 6.8

HARVEY B.
Australia
September 12, 2013
The Manager went out of her way to help us.
Clean,Modern good selection in buffet breakfast
We arrived early and our room was still occupied but the manager upgraded us to a suite for five dollars extra.The Hotel looks brand new and the rooms were very clean.Staff were great and very friendly.I left my mobile phone charger at home and the receptionist had the same phone and he lent me his charger overnight so I had a fully charged phone for my stay. I would recomend this hotel to anybody.

Jurgen J.
Belgium
September 09, 2013
poor hotel
poor hotel low quality
i was quiet disapointed in this hotel the bathtub was not working it was overpriced for the comfort they claim to offer the staff was doing it best

Zul T.
Indonesia
September 05, 2013
Helpful Staff and very attentive
Clean and large room

Zul T.
Indonesia
September 05, 2013
Helpful Staff and very attentive
Clean and large room

Zul T.
Indonesia
September 05, 2013
Helpful Staff and very attentive
Inside the shopping area and attentive staff

Anan M.
Laos
September 01, 2013
Good
Room location
It's very good hotel in my trip to vietnam and easy to find out every thing

TSZ C.
Hong Kong
August 31, 2013
great for shopping
great location, big room, nice staff
it has a big room and the hotels located in the centre of the city.

Keisuke N.
Japan
August 31, 2013
conveniently located
free wifi avaialble,various selection for breakfast,pleasant staff performance
The room has a window, however, it was middle floor, I could see the next house and no city view is available. When they introduce the condition of the room, this should be specified. Hotel airport pick up service is US$20.- and the transportation arranged by the hotel to the airport is US$16.-, which is more economical than meter taxi.

Thanh P.
Vietnam
August 29, 2013
Nice room and good location but quite expensive
Big room. Big bathroom. Friendly staffs
The staffs were friendly and I got fast check in. My booking room weren't available so they upgrade my accommodation for free! I got bigger room for 2 nights. Room has nice design and even have a bath. Good location for restaurants, business, and sightseeing. I would definitively stay in this hotel again if I find the discount in agoda for this again. Quite expensive the original price..

Alanna B.
Australia
August 28, 2013
Nice hotel in the old quarter
Central, clean, nice room with proper style bar!
Comfortable clean and central. Staff were friendly and helpful, allowed us to store our suitcases while on our trip to sapa for 4 days with no issues.