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Gia Bao Grand Hotel

23 Lo Su street, Old Quarter, Hoan Kiem District , Hoan Kiem District - Hoan Kiem Lake, Hanoi, Vietnam 084 (Show on map)

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Area: Hoan Kiem District - Hoan Kiem Lake Number of Rooms: 45
Free Wi-Fi

Recent customer reviews

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Very Good

8.0

based on
672 reviews

Value for Money
8.1
Location
8.6
Staff Performance
8.1
Hotel Condition/Cleanliness
8.0
Room Comfort/Standard
8.1
Food/Dining
6.9
All reviews (672)
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Gavin K. Solo travelers Australia, March 21, 2014
Reasonable

Location
6.3
I had a reasonable stay at this hotel but I wouldn't stay there again. The wifi in the room didn't work so I had to keep going down to the lobby to get a signal. The breakfast was basically non existent. The hotel is pretty clean and the rooms were fine and decent value for money. Location was good right in the old quarter. the staff were always helpful, however, don't expect any kind of online response from them if you email them as they don't seem to monitor their email at all. I had to call them from Thailand the night before as they hadn't responded to email about an airport pick up. When I called them the man who answered me seem to deliberately act like an idiot as I had to resort to screaming at him down the phone incredibly loud and he kept saying to me that he can't hear me even though I'm pretty confident people about 1 km away could hear me. Not really impressed with the staff here. They did sort out the airport pick up, but I could've done without the last minute aggravation and smart alec shenanigans of the male staff member and the expense of the long distance phone call when they could've just monitored their emails.
Sanni O. Solo travelers Nigeria, March 20, 2014
not bad

location, staffs, location
6.3
its a nice view from outside but the inside needs a brush up.
Mara A. Couples Argentina, March 20, 2014
cultural trip in mayor south east asia capital

staff. close to attractions. comfortable rooms.
7.3
staff is very professional. well informed about the city and guests concerns. nice atmosphere. we felt safe. expectations accomplished rooms could be cleaner but completely tolerable.
Chang J. Couples Singapore, March 10, 2014
Good stay. Excellent location. Comfortable room

Location, comfort, clean
9.7
Chang J. Couples Singapore, March 8, 2014
Excellent centrally located hotel

location, staff, value for money
9.7
Victor W. Business travelers Malaysia, March 2, 2014
Default hotel whenever i'm in Hanoi

Location. Friendly staff. Value for money.
8.7
Always enjoy my stay at the hotel. Staff very friendly. Great location with lots of nice restaurants around. Great value for money.
Victor W. Business travelers Malaysia, March 1, 2014
Beautiful Quaint Idyllic Hotel

Value for money, boutique, nice decoration
8.7
Have stayed here countless times and will continue to stay at the hotel in future. Nice friendly staff is a real plus!
Victor W. Business travelers Malaysia, February 26, 2014
Excellent friendly staff. Great value for money

Good location. Value for money. Friendly staff.
8.7
Have stayed at this hotel for a number of years now and will continue to do so. Attentive friendly staff. Left a shirt in wardrobe and was emailed immediately to inform me about it. Only complain as always is the slow lift.
Kok K. Business travelers Singapore, February 25, 2014
Small and Cosy Room

Friendly Recep, neat and quaint Room
6.7
Its sited in the old quaters so good for tourist. Receptionist were friendly and helpful. Breakfast was simple and relatively lacked of choice - perhaps due to th lack of space in the restaurant. room is furnish by marble. toilet is visible in the room since its separated by glass
Farah E. Groups Malaysia, February 23, 2014
Relaxing stay at Gia Bao right in the Old Quarter.

Early check,in time, location, staff.
9.3
Relaxing stay with early check,in option to recover from our early morning flight into Hanoi. Location is superb, in Old Quarter, close to the lake surrounded by shops and restaurants.

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Gia Bao Grand Hotel Hanoi - LobbyGia Bao Grand Hotel Hanoi - Deluxe Gia Bao Grand Hotel Hanoi - ReceptionGia Bao Grand Hotel Hanoi - Bedroom in President SuiteGia Bao Grand Hotel Hanoi - LiftGia Bao Grand Hotel Hanoi - Royal Suite room with city viewGia Bao Grand Hotel Hanoi - BathroomGia Bao Grand Hotel Hanoi - Royal Suite room with city viewGia Bao Grand Hotel Hanoi - President RoomGia Bao Grand Hotel Hanoi - LobbyGia Bao Grand Hotel Hanoi - RestaurantGia Bao Grand Hotel Hanoi - Restaurant & BarGia Bao Grand Hotel Hanoi - Buffet breakfastGia Bao Grand Hotel Hanoi - Royal Deluxe Twin / DoubleGia Bao Grand Hotel Hanoi - Presidential SuiteGia Bao Grand Hotel Hanoi - Superior FOC upgrade to Royal Deluxe

Customer Reviews - Gia Bao Grand Hotel, Hanoi

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