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Verified traveler reviews

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Very good

based on 765 reviews
  • Hotel Condition/Cleanliness 8.0
  • Facilities 7.0
  • Location 8.6
  • Room Comfort/Standard 8.1
  • Service 8.2
  • Value for Money 8.1
  • Food/Dining 6.8
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craig M. from Australia
Stayed 8 nights in June 2013
comfortable and centrally located
location price friendly staff
we enjoyed our stay breakfast was basic rooms were clean and the staff very friendly
Reviewed June 25, 2013

chiu K. from Taiwan
Solo travelers
Stayed one night in June 2013
Hoan Kiem Lake and hanoi cathedral are beautiful
Near hanoi down town and safety
Reviewed June 24, 2013

Michelle V. from Australia
Solo travelers
Stayed 2 nights in June 2013
The Presidential suite was lovely.
Suite, staff, location
Reviewed June 24, 2013

Man W. from Hong Kong
Stayed one night in January 2013
Nice experience
Good location, nice breakfast buffet, good staff
Reviewed June 20, 2013

Colin T. from United States
Solo travelers
Stayed 2 nights in June 2013
Tiny room, no view, shabby accommodations
Location, business center
Reviewed June 17, 2013

Harold G. from Canada
Stayed 5 nights in June 2013
Good value
Location, price and free internet
Even though they had our flight number, nobody was there to pick us up at the airport.
Reviewed June 13, 2013

Mary G. from Australia
Solo travelers
Stayed 3 nights in June 2013
$5 upgrade to big spacious suite was a bargain!
Lction, lovely room, great customer service!
Really delightful, and great location. The travel desk organised a great one night boat trip on Halong Bay - fabulous!
Reviewed June 12, 2013

Kim D. from Australia
Stayed 3 nights in June 2013
The hotel staff and room were excellent
Room, Staff, Location
We loved being in this hotel. It is so close to the lake, shops and restaurants. The room was just perfect and the staff very helpful
Reviewed June 12, 2013

chou G. from Malaysia
Stayed 3 nights in June 2013
very good value and grt stay. would come backagain
very convenient location with very comfortable beds and a great breakfast.
Reviewed June 11, 2013

Sunkwon K. from South Korea
Families with young children
Stayed 2 nights in May 2013
Not enough for the family
Reviewed June 10, 2013