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Very good 8.0
Based on 763 reviews

Recent customer comments

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Very good



based on 763 reviews
  • Hotel Condition/Cleanliness 8.0
  • Facilities 8.0
  • Location 8.6
  • Room Comfort/Standard 8.1
  • Service 8.2
  • Value for Money 8.1
  • Food/Dining 6.8

9.7 Thi D.
Vietnam
October 14, 2014
Satisfy
Good location, well-furnished room, clean

9 Secil T.
Turkey
October 13, 2014
Very good
Location, good service,clean

10 Charles B.
United States
October 13, 2014
Always great!
Clean, location, breakfast.
Clean, good FREE breakfast when booked through Agoda, location is right by sword lake. Highly recommended hotel.

8.3 Hung N.
Vietnam
October 07, 2014
Good place to stay in Old Quarter of Hanoi
Reasonable cost, center of the Old Quarter and the staffs work well
The stay was nice, we even choose to extend the stay for 2 days more. We have a room upgrade to Deluxe from day 1 which is bigger and nicer. The hotel is at reasonable price. Look at its size, it's acceptable when you choose to stay in Hanoi Old Quarter, close to everything, Hoan Kiem lake is 4 minutes of walking distance. Reception is open 24 hours so it's very convenience for us to stay up late, the staffs are helpful as well. Breakfast is just ok, but there are so many food just around the hotel, you will be happy to stay there if you are food lovers.

9.7 Charles B.
United States
October 07, 2014
Clean, good location, highly recommended
Clean, breakfast, location
I've stayed here several times and considering you get the hotel for a good price I would highly recommend it. Good location, good breakfast, very clean, nice staff.

10 Marjorie K.
Canada
October 02, 2014
Very comfortable, and clean.
Cleanliness, great staff, good location.
No issues at all. We enjoyed our stay very much.

9.3 Carmelita N.
Malaysia
September 30, 2014
good!
convenient, comfortable, clean
The room, furniture was clean. I slept well but my husband could not sleep, he said the bed was uncomfortable. The breakfast provided was so-so. The staff was friendly and email replies regarding airport pick up was prompt. We arrived late in the airport and the driver waited for us almost 1.5h! When I called the hotel to enquire regarding the driver, they were so polite and helpful. Very convenient to the Hoan Kiem Lake, at the same time not the most busy noisy area, so our stay was great!

9 CHENWEI L.
China
September 29, 2014
very friendly staffs, but deluxe room is small
staff, location, service
it's great to be back to this hotel after we left for Halong for 3 days. but the deluxe room is much much smaller than the executive room. nevertheless, i like the experience here.

9.3 CHENWEI L.
China
September 25, 2014
really good location with friendly staffs
staff, location, room
it was such a pleasant experience staying in this hotel. the staffs were really friendly and solved all the issues/enquiries/problems we had. highly recommended!

8 Bing L.
Malaysia
September 19, 2014
value for money hotel in strategic location
location, cleanliness, friendly staff