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Recent customer comments

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based on 6181 reviews
  • Hotel Condition/Cleanliness 9.0
  • Facilities 7.8
  • Location 9.0
  • Room Comfort/Standard 9.1
  • Staff Performance 8.8
  • Value for Money 8.6
  • Food/Dining 7.3

10 Samantha T.
August 03, 2015
Must stay when you visit bkk!
Helpful staff, comfortable bed, convenient location!
Staff The staff were all helpful, polite & kind. Asked for help to flag a taxi & communicate with the driver on my destination. They willingly agreed. They were all very polite (from the receptionists to the bell boys to the room service), all of them are consistent with their excellent service. The bed was VERY comfortable! This is my 2nd stay & they never fail to impress me with their facilities. Didn't manage to swim this time, but I loved their pool! Provided complimentary bottles of water. May want to purchase conditioner as their shampoo made my hair a little dry. Location was great! Many shopping areas nearby. Walking distance to platinum mall, the night markets, big C (a little further). I will still stay at this hotel whenever I'm at BKK as long as their price stays reasonable. =)

8.7 Lo L.
August 03, 2015
should allow delay checkout , due to night fright
Comfortable, staffs have good service, however the check out time should be more flexible due to our midnight departure.

10 Yi T.
August 03, 2015
Comfortable stay at a good location
Good service, comfortable room and good location

10 Ling L.
August 03, 2015
Good hotel
location, cleanliness, bedding
We are very satisfied with the stay. The hotel is located on the 7th floor onwards in a shopping mall. The best part of it is the comfy bedding which provided us good sleeps. The hotel looks well-maintained and clean. Overall the staff are very friendly. The location is excellent for budget shopping but an approx. 15-min walk is needed to the nearest BTS. We had a great stay.

9.3 WEE L.
August 03, 2015
Very friendly environment and good service.
free wifi, comfort big room and very convenience for massage.
excellent service and happy.

August 03, 2015
A Gem in disguise
Cleanliness, convenience and great location
When I first reached the hotel entrance I was a little disappointed because it was small and felt like a 3 Star hotel. However my spirit lifted up when I notice the corridor to the hotel room was neat, clean and rather spacious. When I got to the hotel room, voila all my disappointment disappear. The room was clean, spacious and has that modern feel. Loved the pillows and bed. Thick and fluffy! For location wise it is perfect for those who are there for shopping it is right in the smack of shopping areas and market.

9 Mei O.
August 02, 2015
Highly recommended hotel
Cleanliness, location & price
Excellent experience

8 Hui L.
August 02, 2015
Great location for shoppers
spacious rooms, near to shopping areas and good service staff
We stayed 4 nights in this hotel. It was my first time staying and will definitely come back to this hotel again. It is clean n spacious n friendly staffs. The location of the hotel is just 5 minutes walk to platinum mall n pratunum market. There is a 24hrs macdonalds and many street food just downstairs. The famous pratunum soi19 wan tan me is just a street away from this hotel. I highly recommend this hotel. It has interconnection rooms for big group of travelers.

8.3 quek M.
August 02, 2015
Hotel service. Location very near shopping mall. Very safe
Overall was quite good. Just that the hotel was at 7th floor need to change another lift to our hotel room.

10 Yvonne L.
August 02, 2015
Awesome hotel
Clean, comfortable, modern
My first choice hotel whenever i visit bangkok. It is conveniently located opposite platinam mall, and easily accessible. 7-11 in the vicinity. Definitely worth the price. Except i dislike to the highest floor as it was noisy, so i always request for low floor.