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Recent customer comments

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Excellent



based on 6200 reviews
  • Hotel Condition/Cleanliness 9.0
  • Facilities 7.8
  • Location 9.0
  • Room Comfort/Standard 9.1
  • Service 8.8
  • Value for Money 8.6
  • Food/Dining 7.3

8.7 Sook C.
Singapore
August 06, 2015
good service
Staff performance, room, location
Great experience staying in Glow Pratunam Hotel. Though the airport link and bts station are a little far away from the hotel, the famous shopping areas such as Platinum Fashion Mall and Pratunam Market are located within walking distance from the hotel. The hotel has their own massage parlor near the reception area which opens from 11am to 2am. But we did not try it. The only bad thing was the wifi connection in the room, only one user can access at a time. Wifi only works for a day. Luckily, we bought sim card so wifi wasn't really a big issue for us.

9.3 Brenda L.
Canada
August 06, 2015
Excellent value.
We love the spacious design of the hotel. It is in a good location, but if you want to enjoy the hotel, the restaurant, spa and pool are great!
We enjoyed our stay very much. We have used the spa, the pool, the exercise room, and eaten the breakfast. All are very clean and well maintained. The food is excellent and fresh. We look forward to our hotel breakfast. The staff are friendly and nice but sometimes there are some minor miscommunications due to translation issues. They have a helpful desk to arrange tours and transportation. Their english is good there. Overall a great experience.

9 Brenda L.
Canada
August 06, 2015
Great value. love this hotel.
We enjoy the spacious rooms and design. We are also able to get adjoining rooms which is nice. Excellent spa.
Great location near street food and also big malls. The rooms are very comfortable but it is a bit strange to have the closet sliding door open to the washroom. Not the best for washroom privacy but it's fine if you are with family. The restaurant is good and the morning breakfast has great selection with fresh, healthy choices. We would definitely stay again.

7 ANGELA T.
Italy
August 06, 2015
best location
1. LOCATION 2. ROOM CONFORT 3. FOOT MASSAGE
Room on arrival was very quickly cleaned but not well....cleanliness was a bit superficial. Great bed linen. Walls are a bit thin so if you happen to have loud neighbours...you will hear them :( STAFF AT RECEPTION WHO DOESN´T SPEAK PROPER ENGLISH SHOULD BE SENT BACK TO SCHOOL FOR MORE PRACTICE. Otherwise those who do speak it and understand it properly are VERY HELPFUL. Bell boys and Restaurant Manager also VERY EFFECTIVE. Great service from Customer care and excellent Massage parlor inhouse, beside reception. Would come back. Unbeatable location.

8.7 Mei W.
Singapore
August 06, 2015
Value for money, considering I had discounted rate
Good location, clean and spacious accommodation, helpful staff
Apart from food as I didn't dine at GLOW, the rest of the facilities were good. Pool was a tad small but then again, it was a shopping trip so who has the time for a swim? Do expect that area to have congested traffic though as its in a popular area. What I like about GLOW includes, close proximity to platinum mall (across the road) and pratunam (just a street or two away), size of the room which meant I could have the liberty to sprawl out my shopping items and only properly pack them on the last day, the hotel being in a shopping mall (gotta change lift) as you can still get food or walk around a bit even when it rains. Walk to BTS station is about 10 mins but if you have a few others traveling with you, it totally makes sense to just cab (save the walking for the shopping!). Cabs are plenty so insisting on using the meter or negotiation your price can be done.

7 Yvonne L.
Singapore
August 05, 2015
Convenient hotel
Convenient, neat, friendly staffs and spacious
Great and pleasant

8 Bing N.
Singapore
August 05, 2015
Great Hotel!
Location, Room Cleanliness, Staff Efficiency

9 Joyce T.
Singapore
August 05, 2015
Clean n good location
Location is near platinum and we could walk there. Hotel is clean and we got an adjoining room. The roomi is spacious enough for additional bed

8.3 shirlene L.
Singapore
August 05, 2015
Perfect location
Location, value and friendly staff

10 wani L.
Singapore
August 05, 2015
glow pratunam has such amazing hospitality
everything
it was genuinely enjoyable