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Excellent



based on 6454 reviews
  • Hotel Condition/Cleanliness 9.0
  • Facilities 7.9
  • Location 9.0
  • Room Comfort/Standard 9.1
  • Service 8.8
  • Value for Money 8.6
  • Food/Dining 7.3
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Sin T.
Singapore
April 23, 2016
Value for money
Not the first time I stayed there. Room was good, check in was strictly 2pm even when arrived earlier and as usual, abit messy at front desk but was asked to sit down and wait. Check out was strictly 12pm sharp and we came back late by 20mins and room key card cannot be accessed. Reception desk lady was rude and sounded badly by saying we were late and should check out at 12pm despite we explained were stucked by traffic. She even said loudly that they can charge us for late extended check out but will not do so this time round. I just felt that customer service attitude can be better improved since they are in service industry. For this, it left me with not a good memory of this hotel upon check out. The guys were much better attitude though. Overall the stay was ok.

Kwang S.
Singapore
April 22, 2016
Nice hotel in great location
Wonderful

MANH N.
Vietnam
April 22, 2016
Good
close to the center

Kwek J.
Singapore
April 22, 2016
Very good service/location
service was good and location was superb for non stop shopping

Damayanti I.
Indonesia
April 22, 2016
Great location for food and shop
The location is excellent. Surounded by street food and shopping center.. Great!

Damayanti I.
Indonesia
April 22, 2016
Excellent location!
Right in the middle of shopping heaven! Located above Shibuya shopping center, in front of wholesale market Pratunam and Platinum mall. Surounded with Bangkok street food and great seafood restaurant just a step away from hotel door .. Perfect choice for those who love to eat and shop, like us!

Lim K.
Singapore
April 21, 2016
pleasant stay
Great location. near shopping centre. hotel is clean and room service very efficient

Kean C.
Malaysia
April 21, 2016
Good Hotel
Good location & clean room

Jun T.
Singapore
April 21, 2016
Excellent overall
Would come back to this hotel again

Low H.
Singapore
April 21, 2016
so far overall average rating
Need to improve on the hotel room telephone should use the traditional phone instead of charging phone