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Recent customer comments

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Excellent



based on 6200 reviews
  • Hotel Condition/Cleanliness 9.0
  • Facilities 7.8
  • Location 9.0
  • Room Comfort/Standard 9.1
  • Service 8.8
  • Value for Money 8.6
  • Food/Dining 7.3

8 WOON S.
Malaysia
February 14, 2016
Nice
Good

8 WOON S.
Malaysia
February 14, 2016
Nice
Good

8.3 Tan W.
Singapore
February 13, 2016
Satisfaction
Bed is comfortable and staff is very courtesy
Overall is very good. Need to brought up one issue abt e housekeeping. One morning I went down to e hotel cafe for my bkf ard 9am. After my bkf ard 940am I went up to my room and saw e make up room is in process which I did not request for it. I asked e lady housekeeping staff why she proceed without asking and she reply today she worked alone so need to get her work done soon. She asked me to go walk ard e area fir a while before coming back. I was quite annoyed bcos I am not prepare to leave my room to go out so early. But with no choice I just have to wander ard till her make up is done. I tink is important to check with hotel guest before proceeding. Thank you!

9.7 Hazel N.
Singapore
February 12, 2016
Cozy and great experience
Spacious room, good customer service and housekeeping
I enjoyed the big room that Glow has provided us. I requested for higher level and they did gave me the highest level which is 20th floor. I have also added an extra bed and not every hotel will be able to provide. The room is so spacious and very clean. It makes me feel very relaxed after shopping for the whole day. Will visit this hotel again if I am going to Bangkok again! Great service!

7.6 Aaron L.
Singapore
February 12, 2016
Clean, Neat & Great Location
Clean room, have a great view from our room (1114) window, especially at night when the lights came on. Only thing is there are no kiddy pool and their deluxe room does not come with a tub. So the kiddo (4yo) was not able to have some fun. The staffs are friendly, helpful and they even took down our taxi number when we were leaving for the airport. Downstairs is a shopping complex and theres a MacDonalds, beside is the market - plenty of street food, the famous wanton mee and opposite is the platinum fashion mall. If you want to go to MBK, a taxi ride via meter will only cost you 40 to 60 Baht, Taxi ride to airport (BKK) is less then 800 Baht including highway fees and takes less then an hour. Definitely be coming back to the hotel if we return to BKK but probably without the kid, there is'nt much for her to do

6 Ashley M.
Australia
February 11, 2016
Fair hotel
The hotel is quite confusing to enter.

8.8 Xiao T.
Singapore
February 11, 2016
Great!
Everything is good, just that the aircon is still very cold even we turn down the speed and adjust the temperature to 32 degree.

10 ANH H.
United States
February 10, 2016
Excellent
Good location big room excellent services
Excellent

10 siowhui C.
Singapore
February 10, 2016
Love this hotel
Clean,tidy, location good. Warm n friendly service

9.3 Andrea L.
Singapore
February 10, 2016
Fantastic
Comfort, clean, accessibility