arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Recent customer comments

Filter by traveler type
Excellent



based on 6184 reviews
  • Hotel Condition/Cleanliness 9.0
  • Facilities 7.8
  • Location 9.0
  • Room Comfort/Standard 9.1
  • Service 8.8
  • Value for Money 8.6
  • Food/Dining 7.3

9.7 JUAN D.
Peru
January 29, 2016
Great hotel
Clean, great service, great food
Amazing. I have stayed many times during the past 4 years and will continue to stay with Glow.

10 TEOH S.
Singapore
January 29, 2016
Nice stay
Spacious, clean and comfortable
Excellent stay

6.3 KOH C.
Singapore
January 28, 2016
Poor Staff Performance
Location Cleanliness Affordable
We booked 2 rooms in total. Only managed to get 1 room at 2.30pm n another at 3pm, thus a staff agreed to giv us a room for late check out at 3pm... But thn on the check out day, a female staff keep rushing us to check out. Say there is no record of the agreement. So whos fault? We checked out by 2.15pm anyway..

9.7 Ernest C.
Singapore
January 28, 2016
Superb Hotel Location and great beds!
location, Bed and cleanliness
we went bkk for 3days for shopping and this hotel was superb! It is just opposite Platinum Mall and a street away from the famous wanton noodle shop and the pratunam market. The room was very clean and beds were super comfy! We ask for 3 single beds and still a lot of spaces in the room to move about. The staff were full of smiles and very helpful. The neg points were the hotel lobby is situated on level 7 and you will have to change lifts at level 7 and you can skip the hotel spa. We tried the body scrub and the shower facility within the spa room was extremely dirty and my friend was assigned to a room which was barely covered by a curtain. Maybe you can try massage that doesn't require showering. The restaurant (Siam Kitchen) mango sticky rice is very nice but the price for a dinnr is alittle steep as compare to Chinatown.Overall We LOVE the hotel!

9.3 Tan S.
Singapore
January 27, 2016
staff are helpful and friendly, service are good.
1) location is good.

10 Sheryl Y.
Singapore
January 27, 2016
Great stay!
The staff are friendly and courteous! The hotel is situated right opposite the famous Platinum shopping mall and just beside the famous must eat Wanton Mee! Not to mention that I had an excellent stay at the hotel with the clean hotel room and comfortable bed!

8.4 Ng E.
Singapore
January 27, 2016
Always my top choice
Wonderful staff who made our day. Helpful and friendly. Will get a cab from the roadside for you and always having a smile on their face. Have stayed here many times. Swimming pool is not huge but the water is clean. Hubby used the gym on a few morning as well. Massage at the lobby level is good too. Recommended.

9 LAM Q.
Malaysia
January 26, 2016
I BE STAY AGAIN
FRIENDLY STAFF.GOOD LOCATION.CLEAN AND COMFORT HOTEL.
HAVE A PRESENT STAY.

9.3 Joo Q.
Singapore
January 26, 2016
Good Hotel in Bangkok
Location, Staff and Room

10 Ting S.
Malaysia
January 26, 2016
GOOD LOCATION
I LIKE THE LOCATION VERY MUCH. THE ROOMS WAS PERFECT IN CLEANLINESS, EXTREMELY SPACIOUS.