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Recent customer comments

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Excellent



based on 6332 reviews
  • Hotel Condition/Cleanliness 9.0
  • Facilities 7.8
  • Location 9.0
  • Room Comfort/Standard 9.1
  • Service 8.8
  • Value for Money 8.6
  • Food/Dining 7.3

Sharon B.
Philippines
March 09, 2016
Good stay
Location
Good enough.

hui C.
Singapore
March 09, 2016
Good location
Near shopping and food! Place is clean n bed is comfortable . But the pillows r too soft! Food at hotel is very good too!

Ivory C.
Singapore
March 09, 2016
Helpful Staff and great location
The staff is very helpful and will help you call for taxi which goes by meter which is a challenge in pratunam area. There is no proper lobby or drop off area for the hotel which is inconvenient if it rains. We have 3 person staying in the room but we have to always have to ask for extra towel as they only provide 2 daily.

Jeremey S.
Philippines
March 09, 2016
Shopping malls just a few steps away
Location, Overlooking, Cleanliness
We arrived at the hotel earlier, we were not able to check-in immediately but the staffs helped us to safe-keep our bags so that we can go shopping first. The room given to us was overlooking, the room has the main control for all the switches just beside the bed which is very convenient. The staffs are very helpful and accommodating. Breakfast can be improved by providing more varieties. Overall, staying in this hotel will give you a lot of convenience.

Ng L.
Singapore
March 09, 2016
Great stay
I always stay Glow whenever I visit Bangkok. Their rooms are nice and service is always very good. This time they gave me a room on 20th floor and it was quite noisy with water tank sound. I was also not offered to change my room. When I asked for a later check out, I was rejected because they said they were full. But I was upset to know others got an extension. I hope the hotel will not offer such double standards.

suleyem A.
Oman
March 08, 2016
businessman
very clean , people very help. & safe
great .

Glaiza S.
Philippines
March 08, 2016
fantastic stay!!!
location, staff friendliness, hotel rooms and amenities
the location is the best, within the shopping district, the breakfast buffet is sooo yummy, the room is very spacious, modern and very clean, and the staff are so friendly :) definitely will comeback to in Glow again :)

Heng G.
Singapore
March 07, 2016
Nice Hotel
very clean good location for shopping friendly staff
This is my first time stay at glow hotel and will keep going back for this hotel.This hotel was very clean and spacious the aircon here also very quiet.The aircon is very cold even turn to 32 degree i think it is centralized. McDonald and starbuck at right outside the hotel and also quite near platinum fashion mall for those who like shopping...

Tang M.
Singapore
March 07, 2016
Big and spacious..comfortable bed
Location is good bed is comfortable and staff is friendly
It was overall a good and pleasant stay in glow

Elaine W.
Singapore
March 07, 2016
Can be better
Location
I stayed at Glow previously and it was good. However, this time round, i was given a room that had a very strong smell of cigarette and requested for a change. instead they came to spray some air freshener which helped for a while only. we also left our door opened for air circulation. Upon returning to the hotel at night, the smell was overwhelming that we requested for a change of room again and they responded saying that they dont have any available rooms. they placed an ozone equipment in the room but it did not help. Thankfully the staff assisted to feedback to their colleagues that indeed the room had a strong smell of cigarette and helped us to get a change of room. this contradicted their previous response of "no available room". It was really disappointing