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Recent customer comments

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based on 6319 reviews
  • Hotel Condition/Cleanliness 9.0
  • Facilities 7.8
  • Location 9.0
  • Room Comfort/Standard 9.1
  • Service 8.8
  • Value for Money 8.6
  • Food/Dining 7.3

Wee S.
December 24, 2015
Great stay at Glow Pratunam hotel!
Great location!
It's a pleasant stay at Glow... Comfy hotel!

Chau N.
December 23, 2015
Front desk staffs are not helpful and friendly,
Good location, lot of restaurant and eatery around
Front staff at check in counter are not friendly, consider a bit rude, our flight arrived at 6am in the morning and we reach the airport around 9am, we ask if room available for early check in and they answer with a rude voice and answer with a cold voice that check in time only 2pm, they seem to be not helpful, not even try to find out if room available or not, when we walk away from the counter we can see that they laught at us between the 2 of them, this show a very unprofessional manner of this hotel. By the way, location is good, close to everything, lot of restaurant and shopping around, not sure if i will stay here if icome back to Bangkok again due to the service

Wan T.
December 23, 2015
Overall satisfied
Good view of the city. Near to shopping areas. Nice hotel food.
Enjoyed the stay. A bit far from the mrt though. Overall satisfied.

Chan W.
December 22, 2015
My Review
Location, comfy room
Location is 5mins walk from Platinum Mall, 10mins walk from Central World and Big C, 15mins walk from MBK. Macdonald and 7-11 just around the corner, with street food available morning and night. Room is spacious and comfortable, but staffs decided to charge us for extra person despite us having a KING bed, and they had no extra beds available for the first night stay. Toilet is huge.

Shin W.
December 21, 2015
comfortable stay but standard of room has dropped
Near shopping area, near access from airport rail, easy access to food
This was the 2nd time I am staying in GLow Pratunam, the first time was last year when I was impressed. This time we were given the top floor 2013. The hotel was nice to let my 2 other travel mates stay in the same room after I checked out earlier. They booked a twin but was given the same room for convenience but they insisted I informed them only when I check out and not in the morning when I asked. The standard of the room sadly has dropped. The sliding wardrobe door was faulty and they used bedsheets that was torn on the bed I was sleeping on. I didn't notice as it was right at the bottom end of the corner of the bed till the last day. It was usually covered up by the comforter. Quite Disappointed.

Jaclyn M.
December 21, 2015
We will be back..
Food, Location & Room comfort

Serene T.
December 21, 2015
good location
good location, cosy room, good service
Room was nicely decorated for honeymoon. Overall its a good stay. except that aircon in room was too cold even the degree is set at 32 degree. Bottle Water was not given for day 3. Bed linen was not changed daily. suggest that room slippers is to be changed daily as well. Despite all these,will still stay at this hotel the next time i visit Bangkok.

Eddy S.
December 21, 2015
Good shopping trip
Location, Massage and service
Very Good

Eddy S.
December 21, 2015
Overall good experience
location, massage and shopping

Jeanne C.
December 21, 2015
Excellent location
Location, room and pillows