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Recent customer comments

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based on 6181 reviews
  • Hotel Condition/Cleanliness 9.0
  • Facilities 7.8
  • Location 9.0
  • Room Comfort/Standard 9.1
  • Staff Performance 8.8
  • Value for Money 8.6
  • Food/Dining 7.3

8 kang L.
October 24, 2015
good service
good location,clean,good service
Feel good

8.7 Ivan H.
October 24, 2015
Spacious, very comfortable bed
Good location for shoppers, Nicely decorated rooms, good and strong aircon (much needed in hot and humid Thailand)
Very pleasant stay with friendly staff who greeted us every time. The abstract tag line of the hotel is "bright, more than home comfort". TOTALLY AGREE.

9 Tang A.
October 23, 2015
Great Location!
the hotel is near the shopping area. there's a lot of street food around the hotel. there's a lot of massage shops around to choose near the hotel.
It was great. I went with my wife and her parent. we don't have to walk far to look for food when we are hungry. street food was everywhere around the hotel.location was good. room was clean and hotel staffs were polite. The only negative incident my wife and i encountered while in the hotel room was when the make-up room staff came and open our room door with their key without pressing the bell or knocking on the door to check if any guest is inside the room. Lucky we don't have a habit of walking naked inside the room. :P Not once but twice we encountered this thru out our 4 days stay there. Overall is still good. We will be back. :)

9.7 Dora T.
October 22, 2015
Comfortable 4D3N
Location. Cleanliness. Comfort.
The location of the hotel is opposite platinum shopping centre. It is very convenient and we enjoyed our stay at glow pratunam hotel. we will defintely be back again!

6 Jessie K.
October 22, 2015
Service was the minus point but location was great
Location. Location and location only
The only good thing for Glow is the location, which located just opposite Platinum Mall and beside sab2x wantoon noodle. Besides that, service was bad, room was not cleaned properly, breakfast was awful. Front desk agents could not even listen to guest and jumped to conclusion when we were trying to explain them in details about certain issues, but the staff was busy interrupting my explanation and kept highlighting on their hotel's policy. I sent an email to feedback, and there was no reply at all, very irresponsible. For the cleanliness of room, hskp only cleaned the area where was visible, so when we moved the sofa away, we realized it was very dusty. They even retrieved our towel and forgot to provide us the new towel and the next day, they kept our bedroom slipper without replacing new pairs. Housekeeping staff was very unprofessional that we spotted them playing phone while cleaning our rooms for many times. Breakfast choice was very limited and food was very awful, my boyfriend had diarrhea after having the poached egg during breakfast. Overall, this hotel is overrated and overpriced.

7.7 Ng M.
October 22, 2015
Massage , shop and eat.
Satisfied staying at Glow Pratunam Hotel

7.7 CHAN L.
October 22, 2015
2nd stay in GLOW
Nice Room, Good Location. Money Worth.
My 2nd stay in GLOW hotel. I like their hotel concept very much, from hotel lobby (7th floor) to hotel rooms. Deluxe rooms are spacious enough for 2 persons to walk around in the room, able to place 2-3 big luggage, big wardrobe for clothing etc. Bathroom is spacious, water pressure is stable with hot water. Location is good as it is opposite Platinum Mall, the famous wanton noodle shop in Pratunam is just around the hotel. Only cons is nearest the BTS station is not within walking distance (at least 20mins of quick walk).

8.3 Chooi C.
October 21, 2015
Good hotel
Convenient, Comfort Room, Reasonable Price
Hotel opposite of Platinum Mall. Down stair have McDonald. Hawker selling street food. Hotel on top of the shopping mall. Near hotel there is a stall called "subx2" selling wanton mee very good. Must order their pork knuckle and chrysanthemum tea. Stall only start at 9.00am (Thailand time); but queue started before they open. Walking distance to Big C and Central World.

7.7 Bao N.
October 21, 2015
Great Location, easily accessible
Location, spacious, cleanliness
We booked the room for 4 nights during our trip to Bangkok. Location is great as it is just opposite to The Platinum Mall. Mr can stay in the hotel room, while I shop to my hearts content. The room is also very spacious for us. We are able to keep our luggage inside the wardrobe and have more space to move around. The only downside is that there's only 1 chair (besides the sofa) so we are not able to use the laptop together at the work desk. Other than that, everything's great and since it's a new hotel, the furnishings are quite new. Hallway is also brightly lit, so you don't have to worry about coming back late at night.

9.7 Susan K.
October 21, 2015
great hotel, great location, staff very helpful
location, staff & beds
very happy with glow hotel, we called it home while in bangkok