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Recent customer comments

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Excellent



based on 6184 reviews
  • Hotel Condition/Cleanliness 9.0
  • Facilities 7.8
  • Location 9.0
  • Room Comfort/Standard 9.1
  • Staff Performance 8.8
  • Value for Money 8.6
  • Food/Dining 7.3

6 Jessie K.
Indonesia
October 22, 2015
Service was the minus point but location was great
Location. Location and location only
The only good thing for Glow is the location, which located just opposite Platinum Mall and beside sab2x wantoon noodle. Besides that, service was bad, room was not cleaned properly, breakfast was awful. Front desk agents could not even listen to guest and jumped to conclusion when we were trying to explain them in details about certain issues, but the staff was busy interrupting my explanation and kept highlighting on their hotel's policy. I sent an email to feedback, and there was no reply at all, very irresponsible. For the cleanliness of room, hskp only cleaned the area where was visible, so when we moved the sofa away, we realized it was very dusty. They even retrieved our towel and forgot to provide us the new towel and the next day, they kept our bedroom slipper without replacing new pairs. Housekeeping staff was very unprofessional that we spotted them playing phone while cleaning our rooms for many times. Breakfast choice was very limited and food was very awful, my boyfriend had diarrhea after having the poached egg during breakfast. Overall, this hotel is overrated and overpriced.

7.7 Ng M.
Singapore
October 22, 2015
Good.
Massage , shop and eat.
Satisfied staying at Glow Pratunam Hotel

7.7 CHAN L.
Singapore
October 22, 2015
2nd stay in GLOW
Nice Room, Good Location. Money Worth.
My 2nd stay in GLOW hotel. I like their hotel concept very much, from hotel lobby (7th floor) to hotel rooms. Deluxe rooms are spacious enough for 2 persons to walk around in the room, able to place 2-3 big luggage, big wardrobe for clothing etc. Bathroom is spacious, water pressure is stable with hot water. Location is good as it is opposite Platinum Mall, the famous wanton noodle shop in Pratunam is just around the hotel. Only cons is nearest the BTS station is not within walking distance (at least 20mins of quick walk).

8.3 Chooi C.
Malaysia
October 21, 2015
Good hotel
Convenient, Comfort Room, Reasonable Price
Hotel opposite of Platinum Mall. Down stair have McDonald. Hawker selling street food. Hotel on top of the shopping mall. Near hotel there is a stall called "subx2" selling wanton mee very good. Must order their pork knuckle and chrysanthemum tea. Stall only start at 9.00am (Thailand time); but queue started before they open. Walking distance to Big C and Central World.

7.7 Bao N.
Singapore
October 21, 2015
Great Location, easily accessible
Location, spacious, cleanliness
We booked the room for 4 nights during our trip to Bangkok. Location is great as it is just opposite to The Platinum Mall. Mr can stay in the hotel room, while I shop to my hearts content. The room is also very spacious for us. We are able to keep our luggage inside the wardrobe and have more space to move around. The only downside is that there's only 1 chair (besides the sofa) so we are not able to use the laptop together at the work desk. Other than that, everything's great and since it's a new hotel, the furnishings are quite new. Hallway is also brightly lit, so you don't have to worry about coming back late at night.

9.7 Susan K.
Australia
October 21, 2015
great hotel, great location, staff very helpful
location, staff & beds
very happy with glow hotel, we called it home while in bangkok

9.7 Karina F.
Indonesia
October 21, 2015
nice hotel. clean. strategic with shopping center
bathroom! and the big window, so i can see the city lights on the night from the top floor
I WILL COME TO THIS HOTEL SOON~~

9.7 Kia N.
Singapore
October 21, 2015
Thumbs Up hotel
Good Location, Comfy Bed, Good service
First time staying, lots of Singaporean (which includes me) staying in this hotel. Staffs knows how to speak English realatively well. Will go back again.

6 Justin Y.
Singapore
October 20, 2015
well located hotel in prtunam
location, friendly staff, nice design

7.3 Yong L.
Singapore
October 20, 2015
Nice new hotel just lack of good pillow and BTS
Clean. New. Good amenities.
Everything was good except pillows are very bad (flat) so we didn't sleep well. And we still needed to take cab from BTS station and there's traffic jam all the time despite the short distance.