arrow-up-icon Get points on your miles program!
Back to hotel info

Agoda Verified Reviews

Filter by traveler type

based on 6189 reviews
  • Hotel Condition/Cleanliness 9.0
  • Facilities 7.8
  • Location 9.0
  • Room Comfort/Standard 9.1
  • Service 8.8
  • Value for Money 8.6
  • Food/Dining 7.3

6 Justin Y.
October 20, 2015
well located hotel in prtunam
location, friendly staff, nice design

7.3 Yong L.
October 20, 2015
Nice new hotel just lack of good pillow and BTS
Clean. New. Good amenities.
Everything was good except pillows are very bad (flat) so we didn't sleep well. And we still needed to take cab from BTS station and there's traffic jam all the time despite the short distance.

8.3 Quek J.
October 20, 2015
Convenient location, great for shoppers
Location, convenient, clean
Overall satisfied with our stay in Glow Pratunam. The place is really convenient and near to the shopping places.

8 Genevieve O.
October 20, 2015
Fav hotel at BKK
good location, accessible
I am staying in this hotel everything for my Bangkok trip. Everything was just great as it use to be. Clean room. Accessible. Friendly staff, etc. except one staff at the counter is not being very friendly when doing our check in.

October 20, 2015
Location service room
Good. Very nice. Lovely. I like this hotel...

6.3 Alex L.
Brunei Darussalam
October 19, 2015
overall us good
location, value for comfort and cleanliness
A pleasant stay during my visit however two issues we have faced with this hotel. One of the stuff at the reception is snobbish and not very helpful. My wife and myself didn't specify the room type which we didn't aware of, gave us a two twin bedroom and unwilling to help us to search for a king bedroom. The other problem we face is the air condition temperature control not functioning. Raised the temperature to 32 degree Celsius still felt like 18 degree Celsius.

9.7 Antony J.
South Africa
October 19, 2015
Great Hotle and Location
Friendly staff, WiFi, Clean and Beautiful room
My husband and I stayed in The Glow Pratunam for 2 nights. The bell boys by the lift is very friendly and helped us with our bags upon arriving and confirmed they will take our suitcases to our room. The ladies at reception were really friendly and welcomed us, our reservation was quickly found. We confirmed some details and checking was completed and we were given our room key on the 19th floor. Check-in was fast and efficient. Our room was lovely and clean and the staff created a welcome message in rose petals on our bed as they knew it was our honeymoon. Very special indeed! The bed was clean with crisp white bedding and it was a lovely comfortable bed with soft pillows. The bathroom was also nice and clean and met with our expected standards. We just lived the modern and clean feel to the room. Our aircon worked beautifully and it was really nice to get 4 bottles of complimentary water each day. The location of the hotel is convenient and not far to travel to all the major shopping malls. Having the massage area right next to reception was an added bonus. I went for feet and leg massages everyday, coming back from shopping with tired feet in need of some TLC. Check out was efficient and fast. The bell boys helped us with our luggage and helped to flag a taxi down and making sure the meter will be used. If we are ever so fortunate to be in Bangkok again we will return to The Glow Pratunam hotel.

9.7 Chun L.
October 19, 2015
Good chic hotel in Pratunam
Really spacious and comfortable room, within walking distance of massages, food, transport, and shopping.
It's was wonderful, staff was friendly rooms was great and price is reasonable

7 Stacy Y.
October 19, 2015
Comfy Room But Unfriendly Receptionists
Room, Housekeeping and Concierge
Room was clean and met our expectation. Mattress was very comfy. The housekeeper take cares of 17th floor is very responsible and honest. The only downside about this hotel is their receptionists(yes, more than one of them) whom definitely need to take up refreshment course on hospitality. Unfriendly and not helpful.

4.7 Tan Y.
October 19, 2015
Suitable for tourist hotel
Normal hotel which located at the shppoing district of bkk. Many tourists and many taxis tout, beware. Food are more expensive.