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Recent customer comments

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Very good

based on 3828 reviews
  • Cleanliness 8.3
  • Facilities 7.8
  • Location 7.1
  • Room Comfort/Standard 8.1
  • Service 8.1
  • Value for money 7.9
  • Food/Dining 7.5

Amy K.
Hong Kong
December 03, 2012
Very disappointed
Nice view from the hotel room
Overall, a very disappointed trip for both my hubby and myself. We took the shuttle bus from Tsim Sha Tsui to the hotel. Once I got off the shuttle bus, no greetings at all whatsoever from the hotel staff except asking me to handover my shuttle bus ticket. I could not believe a 5 star hotel staff did not know how to say hi to their guest! Check in was smooth. Hotel room was spacious with nice view. However carpet was unexpectedly full of stain. No milk or creamer in fridge for tea and coffee - unbelievable! Signs in the hotel were poor. We walked all the way in the hotel backyard to the gate where it was connected to the shopping mall then found out it had a sign on it saying "no access"! Buffet dinner was exceptional! Great varieties of food and service was excellent! However breakfast buffet in the morning was seriously over-rated. Staff was unprofessional and treated customers with different attitudes depends on your nationality - definitely not what you expect from a hotel! Would not come back!!

Nenad D.
December 02, 2012
Great in Tuen Mun
Well maintained hotel at great location on the beach. We got upgrade to a larger room. Staff is really friendly and overall service was great Nearby hotel is a small shopping area.

Saud L.
December 01, 2012
A Real resort hotel with breathtaking view
Well maintained spacious rooms
Stayed for a couple of days. Excellent environment. Far away from the city though.

Jennifer L.
United States
November 29, 2012
Old hotel but friendly staff
Large rooms with balcony
We used to come often to this hotel for its clean fresh air and lovely grounds, but unfortunately this has changed. The air is often polluted (through no fault of the hotel) and the grounds are getting old and worn.That being said, the rooms are large for Hong kong and there are rooms with balconies if you don't like feeling closed in. On the upside, the staff are always friendly and helpful.The food is outrageously expensive now but there is a small shopping center within 5 minutes walking distance from the hotel where you can find meals at a much better price. There are both Western and Eastern food coffee shops there. The hotel is far away from major tourist attractions so i would not recommend this hotel for your average tourist.

yik L.
Hong Kong
November 29, 2012
Very Helpful Staffs, just a bit out of town
nice view of the beach. had a great time at the buffet dinner
Booked 4 rooms for 6 nights for a group of business visitors. Very quiet and relaxing surrounding, all rooms in reasonable size. staff was kind enough to offer us rooms according to our requirements : upper level floor, non-smoking, all rooms on same floor. Hotel location quite out of town but HKD$250-300 of taxi goes almost everywhere since hk is small enough. and there are plenty of them at hotel front door. Do not recommend if you are at tight budget and want to explore the city. also, there is no shuttle bus to/from the airport! however, my guests enjoyed their stay.

yik L.
Hong Kong
November 29, 2012
Lovely hotel and a great escape from the busy life
Beautiful beach! Nice buffet
Booked 2 rooms for family members - mother & son. Two persons checking in two rooms should have given them king size instead of twin beds. Anyway, the family enjoyed the hotel, the food, and surrounding as always, and will always come back. Beautiful beach!

Ka T.
Hong Kong
November 29, 2012
Excellent environment!!
Quiet Place
Good!! very beautiful environment!! Nice staff!! But so many Chinese Tourist, a little bit annoyed

Suvir M.
November 28, 2012
Excellent hotel - get away from the busy city
Nice beach just out side the hotel and lots of restaurants near by
Great hotel to get away from the city for a weekend. Spacious rooms, nice beach, good restaurants near by.

Hong Kong
November 24, 2012
Nice location with good transportation service
Attractive areas:
The location is great in which free transportation service is provided to take you over there. Moreover, access is easy to go to town as you leave. A pleasant swimming pool with a marvelous long beach is another selling point to stay in Gold Coast Hotel. In addition, the spectacular view of the beach could really get you relax and forget all your business.

Monika E.
November 23, 2012
Sweet hotel , kind people ,
Clean and quiet in the rooms . Lovely view
Lovely welcome , walk up a bit cumbersome if older.