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Recent customer comments

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Very good



based on 3792 reviews
  • Hotel Condition/Cleanliness 8.3
  • Facilities 7.9
  • Location 7.1
  • Room Comfort/Standard 8.1
  • Service 8.1
  • Value for Money 7.9
  • Food/Dining 7.5

Nga W.
Hong Kong
December 28, 2015
Xmas vacation
Great Xmas buffet, nice view
Love this hotel

Metto L.
Singapore
December 28, 2015
Very good service staff
Interacting with the long service staff after noticing their high service standards and work proficiencies.
Pleasant!

Xulin L.
Singapore
December 23, 2015
Great hospitality and integrity
Spacious, cleanliness, staff hospitality
I was only here for a night to meet some friends before travelling to other countries. I was deeply impressed by the beautiful sea view and room cleanliness. The room was also spacious and come with a clean toilet. There were great amenities in the area as well, where you could find super mart and restaurants within a 5 min walking distance. Duty Manager, Rex, and his colleagues left a great impression for their hospitality and integrity. First, he promptly helped me with a room change due to my discomfort with a corner room. Although I only requested for a room closer to the lift, he had gone the extra mile to provide me with a free room upgrade. He even brought another colleague to help me carry my baggage. This was a pleasant surprise. Next, he came personally to knock at my room as I had misplaced my wallet in the previous room and it was found by the room service staff. He invited me down to verify the wallet and nothing was lost. I admired the strong integrity displayed by the hotel staff and really appreciate their assistance during my stay. :) Thanks again to Rex and his team of Gold Coast staffs.

Connie W.
Australia
December 20, 2015
It's alright, comfy but too far
Tucked away far from the city,
The hotel was nice that it's tucked away from the city's hustle and bustle, however if you would like to travel around Hong Kong this would not be a good choice. The hotel room we got was quite old, even though we requested for non-smoking, they gave us smoking floors as they have ran out of rooms. Heard that there would be a market at the gold coast pier area but due to the poor weather there was nothing, so it was a bit disappointing given that we only had time for one night. Staff was friendly in general, but for the price I paid I would pick somewhere else.

Au M.
Hong Kong
December 18, 2015
Please the attitude of your reception staff
The rooms was too old style and to be upgraded, the quality of food was average to be accepted, the attitude of the reception were not provided a good indication and services when I had so many problem, not so helpful and felt a bit frustration. I may not want to book again because of the services were not up to standard.

Kai W.
Hong Kong
December 09, 2015
Vacation Heaven
View, Environment, Service

Hang T.
Macau
December 09, 2015
very nice for vacay
nice view

YAWEN S.
China
December 09, 2015
memory is better
great seaview
As we booked the hotel, some rooms newly furnished without balcony were available. I suggest these newly furnished ones would be a better choice. The room we chose was with balcony but quite old and some furniture is worn out. It's my second visit. The good impression from my first visit was gone.

Ka C.
Hong Kong
December 04, 2015
Good
Nice Staff Nice Hotel and Nice View

Motoharu A.
Singapore
December 03, 2015
Relaxing Stay
Buffet dinner was excellent. Far from city noise. Locating beside the ocean and beach.
Overall it was good to stay. But the lobby was so noisy untill midnight. I could hear the music and song even staying in the room until 0:00. It is not suitable for 4star hotel.