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Gold Coast Hotel

No.1 Castle Peak Road, Gold Coast, Tuen Mun, Hong Kong

Recent customer reviews

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Very good

7.8

based on 3716 reviews

1952 reviews in English

Value for Money
7.9
Location
7.1
Staff Performance
8.1
Hotel Condition/Cleanliness
8.3
Room Comfort/Standard
8.1
Food/Dining
7.5
All reviews (3716)
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Ching Y. Families with young children Hong Kong, July 1, 2015
Good service

Staff is nice
8.7
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Wun K. Couples Hong Kong, June 30, 2015
Handy stay for a nigh

Balcony, Beach and Food
7.7
Very relaxing stay for a night after long work. You can walk along the beach and there are bars to choose from for a grab of drink in the shopping mall around.
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David C. Couples United Kingdom, June 30, 2015
weekend stay

location and reburbished rooms
7
Ok Food good but very expensive
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Dov R. Couples Israel, June 29, 2015
super hotel very friendly stuff… the best service

friendly stuff. prof. service.. very good and nice room
10
excelent… beyond expectations
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Morgan C. Couples France, June 28, 2015
Great for Staycation

Comfortable, away from Hong Kong city, easy access to the sea
8.3
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Pocholo R. Families with young children Philippines, June 27, 2015
Gold Coast Hotel

Refurbished rooms, relaxing environment, expansive playground
6
We booked a refurbished room, and it was well-appointed and clean. I believe all rooms have sea views, and ours was particularly good, having stayed at the 15th floor. Hotel grounds and lobby is well-maintained, and you certainly feel that you are away from the city/Hong Kong. We tried the buffet lunch, and nothing really noteworthy can be said about it. Apparently they have a tea buffet, so this is probably better value for what you get. The pool area was expansive and quite busy. The kiddie pool caused us to itch a lot -- might be because of the strong chlorine applied. What was more disconcerting was the pool staff being quite unpleasant in terms of the number of people allowed to enter the pool. We were a couple with 2 kids (toddlers) and grandma (who wasn't swimming), and they were insistent on us having to pay an extra $100, as supposedly only 4 people for every room are allowed to enter. Perhaps this is standard hotel policy, but surely it does not represent good customer service on their part. Over-all would still recommend this hotel despite this inconsiderate policy. An improvement in customer service would make this hotel really worth it.
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Suen K. Couples Hong Kong, June 23, 2015
View, Room size, Staff performance

Food, Sea View, Room size good
7.3
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Chung W. Families with young children Hong Kong, June 22, 2015
A spacious room

View from balcony, food at restaurant, the seaside
5
It was a good stay
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Wai Y. Families with young children Hong Kong, June 21, 2015
Excellent for relaxing

1. Very good service 2. Enough facilities 3. Flexibility arragement
9
Good swimming pool and in-house kids-ground
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Renny R. Couples Indonesia, June 20, 2015
short but nice stay

room, bed, bath
8
We arrived late, the staff was nice (even thought there was another time when I was not staying here, but the staff was not nice :p ) The room was nice, the late night room service we had was not nice. Oh, and the staff said they were out of king size bed, so we got twin beds instead, that's a bit of disappointment.
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