arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Very good 7.8
Based on 3792 reviews

Recent customer comments

Filter by traveler type
Very good

based on 3792 reviews
  • Hotel Condition/Cleanliness 8.3
  • Facilities 7.9
  • Location 7.1
  • Room Comfort/Standard 8.1
  • Service 8.1
  • Value for Money 7.9
  • Food/Dining 7.5

Pocholo R.
June 29, 2015
Gold Coast Hotel
Refurbished rooms, relaxing environment, expansive playground
We booked a refurbished room, and it was well-appointed and clean. I believe all rooms have sea views, and ours was particularly good, having stayed at the 15th floor. Hotel grounds and lobby is well-maintained, and you certainly feel that you are away from the city/Hong Kong. We tried the buffet lunch, and nothing really noteworthy can be said about it. Apparently they have a tea buffet, so this is probably better value for what you get. The pool area was expansive and quite busy. The kiddie pool caused us to itch a lot -- might be because of the strong chlorine applied. What was more disconcerting was the pool staff being quite unpleasant in terms of the number of people allowed to enter the pool. We were a couple with 2 kids (toddlers) and grandma (who wasn't swimming), and they were insistent on us having to pay an extra $100, as supposedly only 4 people for every room are allowed to enter. Perhaps this is standard hotel policy, but surely it does not represent good customer service on their part. Over-all would still recommend this hotel despite this inconsiderate policy. An improvement in customer service would make this hotel really worth it.

Renny R.
June 26, 2015
short but nice stay
room, bed, bath
We arrived late, the staff was nice (even thought there was another time when I was not staying here, but the staff was not nice :p ) The room was nice, the late night room service we had was not nice. Oh, and the staff said they were out of king size bed, so we got twin beds instead, that's a bit of disappointment.

Hong Kong
June 25, 2015
Excellent for relaxing
1. Very good service 2. Enough facilities 3. Flexibility arragement
Good swimming pool and in-house kids-ground

Dorothy L.
Hong Kong
June 24, 2015
room was okay.fair lunch buffet
clean rooms, good views, beachside

Sin Y.
Hong Kong
June 22, 2015
good location
good location, sea view, relax

gusti M.
June 13, 2015
the positive about this hotel is the spacious room
very spacious room. hv a nice ocean view when summer u can swim too,clean room.
It was good just its very far from city centre.

Jonathan J.
United Kingdom
June 11, 2015
Little way out but well worth a visit
Pool and gym were great. Rooms are spacious and well equipped. Unfortunately a little way out from Hong Kong, but this is pretty much reflected in the price
Stayed here for one night and fitted the bill. Pool and gym facilities were great. Food was delicious, if a little expensive for Hong Kong. Rooms were well equipped and spotlessly clean.

Helen C.
June 09, 2015
Depends on the Room
nice room, cleanliness and view
We really enjoyed our stay at the Gold Coast as our room was very lovely, big and with a balcony and good view but we did get upgraded to a better room. I have seen one of their not as good rooms and didn't like it at all and would have hated to stay in that room. So I think it depends on what room you get. The food is very good at the Gold Coast Hotel. Have had the buffet and eaten at the Chinese restaurant and both had a really good standard of food. It is not a good location if you are just visiting Hong Kong as it is out of the way.

gusti M.
June 08, 2015
big room clean
big. clean.nice view
Big room.clean. but just away from city centre. But have bus direct to causeway bay. At the nearest bus stop.

shahbaz A.
June 06, 2015
comfortable stay, with all facilitiies.
Lobby, Health club, location.
Comfortable, relaximg.good for family.