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Golden City Hotel

504 Bustos Street (Chinatown near Binondo), Santa Cruz, Manila, Philippines 1003

Recent customer reviews

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based on 45 reviews

88 reviews in English

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Hotel Condition/Cleanliness
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Solo travelers (45)
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Michael D. Solo travelers United States of America, February 12, 2015
For this area it's probably the best you can do

reasonable price, room relatively clean
I only stood here because my best friend picked it and he didn't realize the area.the rooms were small but relatively clean, mine had a moldy smell. The walls are paper thin so earplugs are required. There was a flat screen but the volume didn't work. When you walk in and out of this hotel you can feel the eyes on you. Entire families are living in the streets here, babies, etc. There is no good reason to stay in this area of Manila.
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Le H. Solo travelers Vietnam, September 23, 2014
Good location but uncomfortable

Good location, good restaurant with reasonable price, ok price
2 mins walk to lrt station, 2km to intramurous, rizal park and manila ocean park. Ok for budget trip. However, this place is not safe for wandering around. Room condition is not good, very old indeed. Will not be back.
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Joel B. Solo travelers Philippines, September 8, 2014
perfect location for a budget hotel

The hotel is perfectly located for those who wants to visit binondo and quiapo. it is cheap but relatively clean; safe and comfortable
Arrived too early for check in but the staff was kind enough to still give me a room. It was really appeciated. This was my nth stay in this hotel for business and it has always been nice and comfortable. The only complain i have is the singing in the other building until wee hours in the morning..
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Kungsoon T. Solo travelers Malaysia, March 3, 2014
Great value

Easy access to china town, free wifi, helpful staff
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Tim M. Solo travelers Canada, February 25, 2014
Unbelievably bad service.

I learned how to say "no".
This was an unbelievable experience. The first room they gave me had no hot water. And they knew that. Then, when I complained, they said the hotel was fully booked. Since I was complaining around 10 am, I knew there were available rooms. At this point they tried to give me a room which didn't quite lock properly. To be precise, the lock worked but the lock was meaningless as the door could not be fully closed. So the lock did not "catch". After I refused this room they gave me another but it had an insect problem (i.e. cockroaches and mosquitos). I used their spray the first two nights but they didn't have any the last night and they had no money to go buy some, they said. Apparently the owner is Chinese and stingy. On my last night the water faucet in the sink came off when I tried to close it. It had been getting weaker and weaker, looser and looser. After that, I just used the shower faucet to wash. I expected them to fix the sink's faucet but instead the woman at reception demanded that I pay 150 pesos for a new faucet since I had broken it. I'm a lawyer so I was pretty sure I would win if we went to court. They never repaired it while I was there.
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Jovelle A. Solo travelers Philippines, August 30, 2013

Just the accomodating staffs
Not so good. Average maybe
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Nenad T. Solo travelers United States of America, June 17, 2013
Nothing special

dont expect too much
hotel was hard to find, girl on front desk was pleasant and helpful ,entrance was hot and smells weird room was ok ,and yes toilet was small ,but there was enough hot water,towels was old and i always get some lindt on me tv was working of and on ,and wifi was there first 2 days and after that was nowhere to find you need to tell them to clean your room malls was like 20 min bu walk ,chinatown nearby but nothing special you can find better deal
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Peter G. Solo travelers United States of America, April 20, 2013
Definitely not a 3-star hotel

The staff was pleasant.
The stay was not so nice. The Internet did not work, you have to go down the street to use the Internet cafe. The bathroom is so small you can literally sit on the toilet while taking a shower. The area is a sea of street vendors selling used shoes. There is nothing to do around here within walking distance. Not a good part of town.
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Paemika P. Solo travelers Thailand, April 4, 2013
easy to access LRT

close to LRT, shopping area, friendly staff
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Jenny K. Solo travelers Malaysia, October 7, 2012

close to 168 mall, davosuria, quipo
staff not follow up my request to get taxi the following day. cant sleep well due to, guest at next room noisy, reception turn on music loud at night(my room A1).my room facing road. aircon too cold cant control the tamprature. toilet cannot flush. they didnt make up my room. restaurant staff not polite. i wont stay in this hotel any more. not recomended.
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