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Excellent 8.2
Based on 103 reviews

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About Golden Lotus Hotel Hanoi

Description

This property is conveniently located on trendy Pho Hang Trong, a block west of Hoan Kiem Lake in Hanoi’s renowned Old Quarter. Nearby attractions worth exploring include The Opera House, One Pillar Pagoda, and the Temple of Literature. Boasting a rich blend of Eastern style with Western influence, this hotel offers a variety of luxurious rooms and suites, all featuring an elegant interior design. Each room comes with natural wooden floors and furniture, fully equipped with modern comforts such as LCD satellite televisions, mini bars, and bathroom amenities. As for dining, the Golden Lotus Restaurant specializes in traditional Vietnamese cuisine and features an impressive array of fresh seafood. Golden Lotus Hotel Hanoi is located in a charming area of Hanoi’s Old Quarter.
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Features

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • car park
  • airport transfer
  • shuttle service
  • bicycle rental

Fitness & recreation

  • spa
  • massage

Swimming & soaking

  • indoor pool

Food & beverage

  • 24-hour room service
  • room service
  • restaurant
  • coffee shop
  • bar

Cleaning services

  • laundry service
  • dry cleaning

Guest services

  • luggage storage
  • newspapers
  • tours
  • concierge

On-site facilities

  • family room
  • elevator
  • executive floor
  • shops
  • smoking area
  • shared lounge/TV area

Health and security

  • 24-hour front desk
  • safety deposit boxes

Business & money services

  • meeting facilities
  • business center
  • currency exchange

Languages Spoken

  • English
  • Chinese (Mandarin)
  • Vietnamese
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Policies

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-9 year(s) Stay for free if using existing bedding.
  • Guests over 9 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 25 USD
Breakfast Charge (when not included in room rate): 9 USD
Check-In From: 10:00 AM
Check-Out Until: 12:00 PM
Distance from City Center: 0.0 Km
Distance to Airport: 35. Km
Non-Smoking Rooms / Floors: Yes
Number of Bars: 2
Number of Floors: 12
Number of Restaurants: 1
Number of Rooms : 39
Room Voltage: 220
Time to Airport (Minutes): 45
Year Hotel Built: 2008
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Recent customer comments

Filter by traveler type
Excellent



  • Hotel Condition/Cleanliness 8.4
  • Facilities 7.7
  • Location 9.1
  • Room Comfort/Standard 8.1
  • Staff Performance 8.3
  • Value for Money 7.8
  • Food/Dining 7.2

8.4 Cecilia H.
Australia
June 07, 2016
Value and very good staff
This is the second time I have stayed here and once again it's been a really good base in Hanoi. A little noisy but where isn't in Hanoi and certainly not enough to keep you awake at night. Very short walk to the lake which is great to stroll around anytime of the day, always something to bring a smile to your face. The staff here are excellent and efficient, especially Luyen at the front desk and breakfast is very satisfying. I would highly recommend this hotel for mid range travellers.

8.4 Deborah C.
United Kingdom
April 21, 2016
Great location
Comfortable hotel in a great location. Good size room and great shower.

9.2 George C.
Australia
April 14, 2016
Very satisfied
The Golden Lotus staff were exceptional, going out of their way to please and assist with our requests and provide support with various activities and 3rd party negotiations - this was all accomplished with a smile practical advice and suggestions to better our first visit to Vietnam. Being frequent travellers, we found the Golden Lotus facilities to be very acceptable We were not dissappointed.

9.6 Ross M.
Australia
February 11, 2016
Great location. Helpful staff
Hotel was recommended by friends and didn't let us down. Ideal location to walk the town. Only four rooms to each floor. Had room with no windows which some people don't like, but it was so quiet and a relief from the street noise. Nice breakfast, helpful staff and inexpensive so no hesitation recommending it.

9.2 Ross M.
Australia
February 06, 2016
Great location. Helpful staff
Perfect location. Walk to everything. Friendly, helpful staff. Good b/fast. Had room with no windows, but very, very quiet. Only four rooms each floor. Stayed 3 nights, then booked it again for 2 after Halomg. No hesitation in recommending.

6.3 Sujala P.
Nepal
January 06, 2016
We were in a shoebox
Location, decor in the room
I have stayed at the Golden Lotus before and liked the feel of their rooms, which is why I booked it this time around as well. But my husband and I were disappointed. First of all, the staff in the front desk was not very helpful; we carried our own bags up the stairs from the taxi. Compared to the other hotels where we stayed throughout our vacation in Vietnam, not very friendly, except for the two ladies at breakfast, who were very kind, energetic, and pleasant. Now the room. MINISCULE. We had no windows (or there was a window type thing, but it faced a shaft, so no natural light whatsoever. The cupboard opens onto the bed. There was no space for a night table, so I had to leave my eye glasses on the floor beside the bed. No place to charge your phone and keep it (also ended up on the floor). We kept a water bottle for the night on the rim of the bed frame... it was ridiculous. I think the Golden Lotus is fine if you can get a decent (i.e., normal) size room, but if you are unlucky and get what we got, then you might be disappointed. I couldn't wait to get out... If you have two suitcases (as two people normally would), good luck being able to not step on them as you try to move from the bed to the bathroom. On the other hand, they have upgraded their bathrooms so the equipment there is new. I will not stay here when I go to Hanoi as we paid the same price and got a much bigger, airier room at another hotel just a few streets down, also in the Old Quarter.

8 Jennifer S.
United States
December 21, 2015
Snuggly and friendly!
The staff, location, room
It was lovely, my room was clean the linens and pillows so comfortable and the breakfast buffet was for people from many nations. I would return. The staff was wonderful and spoke great English.

7.3 Joseph R.
United States
October 26, 2015
october golden lotus
location. staff friendliness, cleanliness
Very nice. Had one complaint related to occupant smoking in adjacent room.

10 david R.
United States
September 08, 2015
Two jewels in Old Hanoi
Location, cleanliness & staff
Fantastic, no issues

7.7 Andrew S.
Australia
June 07, 2015
Close to a lot
Nice and close to great food and cheap beer


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