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About Golden Luxury Hotel - Old Quarter

Description

Filled with exciting cultural traditions and historic sites where guests can enjoy the vibrant urban city life is this captivating property. Golden Luxury Hotel - Old Quarter is located in the center of Hanoi, ideal for leisure travelers looking for a nice vacation or businessmen looking for time away. This hotel is only minutes away from the famous Hoan Kiem Lake as well as authentic Vietnamese restaurants, shopping, and historic sites keeping guests entertained at all times. Rooms in this hotel are spacious and are composed of bright colors and offer all the basic amenities that guests need, including a spacious bathroom. Guests who want to explore the nearby attractions can visit the Vietnam Travel City Day Tour, Vietnam Culture Travel, and Hanoi Kids Tour. Pick Golden Luxury Hotel - Old Quarter as your choice of stay when visiting Hanoi.
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Features

Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Car park
  • Airport transfer
  • Rental car
  • Shuttle service
  • Bicycle rental

Things to do, ways to relax

  • Tours
  • Nightclub

Dining, drinking, and snacking

  • Room service [24-hour]
  • Room service
  • Restaurant(s)
  • Coffee shop
  • Poolside bar
  • Bar

Access, services, and conveniences

  • 24-hour front desk
  • Facilities for disabled guests
  • Check-in/check-out [express]
  • Luggage storage
  • Newspapers
  • Laundry service
  • Dry cleaning
  • Concierge
  • Elevator
  • Pets allowed
  • Safety deposit boxes
  • Library
  • ATM
  • Currency exchange
  • Salon
  • Shop(s)
  • Smoking area
  • Lockers

For the kids

  • Babysitting service
  • Family room

Languages spoken

  • English
  • Vietnamese
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Policies

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-6 year(s) Stay for free if using existing bedding.
  • Guests over 6 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 18 USD
Breakfast Charge (when not included in room rate): 2 USD
Check-In From: 11:30 AM
Distance from City Center: 0.02 Km
Distance to Airport: 35. Km
Non-Smoking Rooms / Floors: Yes
Number of Floors: 4
Number of Restaurants: 1
Number of Rooms : 20
Reception Open Until: 11:30 PM
Room Voltage: 220
Time to Airport (Minutes): 45
Year Hotel Built: 2012
Year Hotel Last Renovated: 2015
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Recent customer comments

Filter by traveler type
Very good



  • Cleanliness 7.5
  • Facilities 6.1
  • Location 8.9
  • Room Comfort/Standard 8.0
  • Service 7.6
  • Value for money 7.8
  • Food/Dining 6.6
Sort by

Alberto S. from Spain
Couples
Stayed one night in August 2016
Discusting
I don't know where to start because there was not a single good thing about this place. The staff completely rude and unhelpful, they even threat me to cancel my reservation and throw me away because I was asking for some clean towels. Most of the time they weren't even in the reception counter. Everything dirty inside the room, curtains on the floor, even a condom package behind the tv. The towels came late, dirty and wet after they hang them on the staircase. The shower head broken... the list is very extense It's a really terrible place.
Reviewed August 11, 2016

Nicole V. from Slovakia
Groups
Stayed one night in August 2016
Disappointing
- very dirty, bed sheets had strange stains on them and so did the towels, the floor has not been washed for months, there was a random wrapper laying around - the staff made us wait 20 minutes before they even bothered to talk to us and then they told us to wait longer - we booked a room with a balcony, but we didn't have a balcony + we got some fruit for breakfast after we asked for it Overall, there are nicer hotels in the area for the same price. The name "golden luxury" is quite a joke.
Reviewed August 07, 2016

Doanh D. from Vietnam
Solo travelers
Stayed one night in July 2016
Bad
Very bad experience. All facilities need to be upgraded. Room was not clean. No towers in the bathroom....
Reviewed August 01, 2016

Adam B. from United States
Families with young children
Stayed 2 nights in July 2016
Disappointing.
We arrived (me and my 7 years old son) at the Golden Luxury Hotel about 2PM on July 6. The owner confirmed our booking and said that the room will be ready in 20 minutes. In a mean time he tried to convince us to book some tours with him and I refused all his offers. After that he went upstairs and came back quickly saying that the room is ready. We were brought to the room 105 and right away I noticed that the room hasn't been cleaned. The sheets were dirty with gray-black stain looking like a footprint and smelled with sweat. We asked to change the sheets and the owner said that his staff is on vacation and there is no one to do so. I asked him to give me a clean sheets and I will change them myself. He went out and disappeared. after good 10 minutes I went downstairs and found him sitting by the front desk. I asked him were are the clean sheets, he said that he will bring them soon. While I was climbing stairs I met other guest who said that they won't stay at this hotel because their room is awfully dirty and the sheets look like haven't been changed at least for a week. I went to my room and waited for the owner, finally he showed up with a blanket in his hand. I asked him were are the other pieces like pillow sham and the bed sheet. The blanket with white cover he brought smelled with sweat like the set we had in our room. I said we can't accept it and he offered us another room 205. We went upstairs and he showed us the room. It was obvious that the sheets haven't been changed, the blanket cover looked white but smelled with sweat, the bed sheet had a blood stains and the pillows had a yellowish brown stain all over and smelled terribly with sweat. I told the owner right away that we won't stay in his hotel and we will look for another hotel. He said that all the customers from Agoda are terrible and he won't work with Agoda anymore. We walked outside in the rain and started looking for another accommodation. Just next door people told us that all staff o
Reviewed July 09, 2016

Peter S. from United Kingdom
Solo travelers
Stayed 2 nights in June 2016
Spot on location wise, attentive and friendly staff. Good rooms
Great budget option for travelers to Hanoi. This hotel is right in the heart of the Old Quarter, with decent rooms, friendly staff and good Wi-Fi/facilities.
Reviewed June 20, 2016

Ross W. from Vietnam
Couples
Stayed one night in May 2016
The Hotel Perfect Location with nice receptionist girl
Say thank you for all Staff and Hotel Manager at Golden Luxury Hotel - Old Quarter I stay 1nights in Golden Luxury Hotel with my girl friend,nice view in the old quater,i like breakfast(PHO BO) We book Halong Bay tour and Hoa Lu- Tam Coc by the Hotel(good price) I miss and love all staff I will back and stay in here for next time
Reviewed May 18, 2016

daniel W. from Vietnam
Solo travelers
Stayed one night in May 2016
Golden Luxury The Boutique Hotel In Old Quarter
This is my first review as I felt obliged to share our wonderful stay at Golden Luxury Hotel in Old Town. The service is Fantastic, Hotel is very clean,Wifi fast, breakfast was great, location is very handy and the staff couldn't have been more helpful,(Mr) Tommy Tran the hotel manager very helpfull and friendly. he book halong bay trip with sleep on boat and sapa with trexkking tour sleep in home stay. me and my friend very enjoy my stay at Golden Luxury Hotel - Old Quarter
Reviewed May 17, 2016

Benjming W. from Australia
Couples
Stayed one night in May 2016
"Good Location with HelpFull Staff"
We only stayed Golden Luxury Hotel - Old Quarter for 1 night, after Halong Bay. We wish we found this hotel sooner, for the beginning of our Hanoi stay! Great location down a vibey little street, near Hoankiem lake and Night Market. My favourite area in Hanoi! The rooms are very spacious, clean and pretty, All the room has window and balcony. The shower's water pressure and flow wasn't the best but it was positioned so that it didn't go on the toilet, which was a nice change. And the bed and pillows were a bit hard but overall, this is an excellent hotel!! Great price and the staff are very friendly, professional and accommodating! Especially the lady, she made sure we were comfortable, that we got an earlier breakfast before our flight and a private van to the airport, which was also cheaper. Highly recommend!
Reviewed May 15, 2016

teya C. from United Kingdom
Couples
Stayed one night in May 2016
Very Good Location With Friendly and Helpfull Stuff !
Book 1 night and stay longer than 2 night here affter going to Halong Bay and Sapa by this Hotel. three think good by this hotel : 1 Location 2 Price 3 Helpfull Staff
Reviewed May 06, 2016

Rustom Y. from Sri Lanka
Solo travelers
Stayed 2 nights in April 2016
Happy with the location
Excellent location. 2 minute walk from the beer street on ta hein. Night market is around the corner. Rooms are spacious. The place is value for money. Could use an elevator as there are 4 floors. Daily supplies need to be supplied daily but upon request was done.
Reviewed May 01, 2016



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