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Golden Palms Hotel and Spa Bangalore

Golden Palms Avenue, Hobli, Nelamangala, Bangalore, India 562123

Recent customer reviews

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Very good

7.2

based on
30 reviews

29 reviews in English

Value for Money
6.9
Location
7.1
Staff Performance
7.4
Hotel Condition/Cleanliness
7.7
Room Comfort/Standard
7.1
Food/Dining
6.9
All reviews (30)
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Kuruvilla E. Couples India, October 24, 2015
Over priced resort with a good pool

The pool is without doubt the best thing about the resort. The sports facilities are decent. There is decent amount of greenery in the resort.
6
The resort is completely away from Bangalore city, the closest point I can think of is the Yeshwantpur metro station which is under 20 kms from the resort. They have a huge pool which may be the biggest in India as they claim and it is quite well maintained. They have a spa as well but is completely booked out and is quite costly. The sports facilities are decent enough, nothing extra. The Deluxe room and the bathroom were good enough, but there were no floor mats at all. The a/c didn't seem to work but I am sure it may be a one-off case or maybe I just didn't know how to switch it on. The TV was a disappointment with just minimal channels in it. Food was a major disappointment with no great taste, extremely costly, not a good spread in the buffet, etc. The dining area (café solaire) didn't have enough seating capacity, easily more than 4 families had to wait for over 5 minutes to get themselves seated and no one cares until you go and ask them. The check-in and check-out times are 1 pm and 11 am respectively, and the reception is a mess when checking out. Overall, bad experience for a costly so called 5 star resort.
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Pradeep S. Business travelers India, April 30, 2015
excellent property

the pool, the garden & the size of the property
7.7
wonderful getaway for a relaxing weekend with family & kids. love the flora & fauna at the property. very well done.
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Gijomon C. Families with young children India, January 2, 2015
Mrs Savitha

Swimming Pool, Food, and Location
7.7
We have confirmed booking on 31st, but force us to buy new year party ticket stating that its a hotel policy. The front desk people are not trained and highly unprofessional. No courtesy with Guest or even doesn't know how to talk to their Guest. Called room mistakenly where we all were sleeping and without any apology hanged up. Checkout was horrible as they do not have staff to take care of big crowd who were check in that time. Booked for 2 days, the room cleaning, changing towels were not done till 3 PM next day even after multiple request, last time to resort manager. The staff performance is below average and most of them have no service orientation. The Wifi service is a disaster. Only good part was the F&B manager, he took care with nice food during our stay at resort.
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Sandeep P. Families with older children India, July 8, 2014
Extremely dissatisfied

Food, Ambience & Greenery
4.7
Though the food & ambience was good, the reception of the guests & the rooms were badly kept, unclean and room service was pathetic. Not a property which can be termed as value for money.
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Colin G. Business travelers United Kingdom, April 26, 2014
ok

good
6
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Rohan C. Couples India, February 9, 2014
Pleasant Stay with some minor problems

Hotel Grounds,Activities, Friendly Staff
7.3
Issues:- 1. Paid more than the rack rate for the night. 2. Difficult to pay through agoda.com, had to go through 5 agents to get issue sorted. Calling an international number, wasted almost half a day and money as it was an international number. 3. The room was not clean; had empty bottles under the bed. 4. Not enough bottled water in room. The lobby manager was in the mood to argue when I complained that not enough water was available. 5. Paid for a double room, was expecting a double bed as was travelling with my wife. But I got a twin room with 2 single beds. But did not complain as was too tired.
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Jagadheeshwar Y. Families with young children India, January 1, 2014
Very good hotel to stay with family to enjoy

Good swimming pool,landscape &recipe
8.3
Gala dinner and pool side party was awesome. varities of dishes and snacks and soft drinks.
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Leo M. Couples India, September 6, 2013
Stay King Size Resort

Large size, Quiet and Cozy, 24X7 Restaurant
7.7
Everything about this resort is Large. Very beautiful huge swimming pool and nice green property. We had traveled for a conference at BIECE and this was the closest hotel. As usual Agoda gave a great rate and we were in for a pleasant surprise. 24X7 restuarant along with 3 other restaurants gave us a great variety of food at all times. Definitely coming back !
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Sarah S. Business travelers United Kingdom, August 27, 2013
Value for money

Staff fantastic, Great grounds and swimming pool
8.7
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Sanjay K. Couples India, August 5, 2013
Good place .. Very Relaxing

Its a very relaxing place. Good for a getaway.
7.7
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